MedExpress
MedExpress is a UK online pharmacy and doctor service, running since 2013. After a short online health questionnaire, a registered doctor reviews the answers and, if suitable, a prescription is issued. Treatments cover weight loss, sexual health, migraines, hair loss, acid reflux, period delay and more. Medicines arrive in discreet packaging, with next-day and Post Office collection options.
About MedExpress
How an order works
Pick a condition, answer the health questions and wait for a clinician to review them. If a treatment is appropriate, qualified pharmacists dispense it and send it out. Weight loss options include Mounjaro and Wegovy, and there are treatments for herpes among other conditions. A UK-based medical team handles every prescription.
Regulation and trust
Anyone buying medicine online should check who is behind it. The General Pharmaceutical Council registers it, and the Care Quality Commission inspects it. It is also verified by LegitScript. The company says it has served more than 1.5 million customers, and it is run by Medexpress Group Limited.
Delivery, payment and returns
Standard delivery takes one to three days, express aims for 24 hours, and Post Office collection adds extra privacy. Delivery is UK only. Payment is by Visa, Mastercard or PayPal. Once dispensed, medicines cannot be returned, so contact customer service if something goes wrong. Students can get a first-order discount through Student Beans or Grad Beans. Separate discounts cover armed forces members, key workers and NHS staff.
MedExpress quick facts
| Delivery | Discreet UK delivery on all medications. Next-day options available. |
|---|---|
| Returns | Medications cannot be returned once dispensed. Contact customer service for any issues. |
| Click & Collect | Yes |
| Payment methods | visa, mastercard, paypal |
| Loyalty scheme | Referral Scheme |
| Founded | 2013 |
| Headquarters | United Kingdom |
| Parent company | Medexpress Group Limited |
| Stores | None (online only) |
MedExpress contact
- Website
- medexpress.co.uk
- Phone
- 02081230508
- Hours
- Live chat available with typical response within 10 minutes; email responses within 2 working days.
Shop MedExpress by category
Where MedExpress sits on Shopperazzi, with the other shops in each.
Follow MedExpress
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
MedExpress FAQs
Can I collect a MedExpress order instead of having it delivered?
Yes. Post Office collection is one of the delivery choices, which suits anyone who would rather not have medication left at home.
Can I send unwanted medication back to MedExpress?
No. Medicines cannot be returned once they have been dispensed. If there is a problem with an order, get in touch with customer service.
Does MedExpress ship outside the UK?
No. MedExpress delivers within the UK only, with standard delivery in one to three days and an express service aiming for 24 hours.
