Lubiwood
Lubiwood is a Slovenian puzzle maker selling its own wooden jigsaws online, with a pound-priced store for British buyers. The pieces are laser cut into irregular shapes, and many mirror shapes found in the picture itself. UK orders leave from a warehouse in Britain. It suits puzzle fans after something more tactile than cardboard, and people hunting for an unusual present.
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About Lubiwood
The range
Animal designs make up much of the catalogue, with titles such as Cosmic Owl, Pacific Turtle, Mighty Lion and Wild Wolf. Most come in S, M or L. Mandala puzzles add patterned options, among them Heart Mandala, Flower Night Mandala and Elements Mandala. Book nooks are small scenes that slot between books on a shelf, such as Little Japan, Wild Safari, Ocean Treasure and Dream Library. There is also an advent calendar puzzle and bundles of several puzzles. Gift cards are sold, as are glue and hanging kits for putting a finished puzzle on the wall.
How they are made
Each design starts life as pencil sketches. The cutting lines are drawn by hand before the wood goes under the laser. Lubiwood says the wood it uses is recyclable.
Delivery and returns at a glance
Items held in the UK warehouse reach British addresses in one to three business days. Anything sent from Slovenia takes around four to eight. Postage is worked out for each order by its destination, weight and size, and each parcel holds two puzzles at most. If you change your mind, ask for a return within 30 days, with the puzzle unused and still in its packaging. You pay the return postage, and the first delivery charge is kept. Faulty or damaged items are replaced.
Lubiwood quick facts
| Delivery | UK orders ship from a UK warehouse in 1 to 3 business days; items sent from the Slovenian warehouse take about 4 to 8 business days. Delivery is priced at checkout by weight, size and destination. Also ships to the EU, USA, Canada, Australia and New Zealand; import duties may be charged on arrival. |
|---|---|
| Returns | Request a return within 30 days of receipt. Items must be unused and in original packaging. The customer arranges and pays return postage; original shipping is not refunded. Defective or damaged items are replaced; refunds go to the original payment method within 7 working days. |
| International shipping | Yes |
| Payment methods | PayPal, Visa, Mastercard, Klarna |
| Gift cards | Yes |
| Founded | 2020 |
| Headquarters | Domžale, Slovenia |
Lubiwood contact
- Website
- lubiwood.com
- support@lubiwood.com
Lubiwood FAQs
Who runs Lubiwood?
The brand belongs to Nevermind d.o.o., a company based in Domžale, Slovenia. It has been selling its own puzzle designs online since 2020.
What sizes do the jigsaws come in?
Designs are offered in S, M and L sizes. The product page shows which sizes each picture is available in.
Can Lubiwood post to countries other than the UK?
Yes. It sends parcels across the EU, plus to Canada, the USA, New Zealand and Australia, with GLS and DHL handling deliveries outside the EU. Buyers abroad may face import charges on arrival.
How quickly are refunds paid?
Once a return is approved, the money goes back to the card or account you paid with within seven working days.
How can I contact Lubiwood?
Email [email protected] or use the form on the contact page. The team aims to answer within a day, and a delivery address can still be amended before dispatch.