Logs Direct
Logs Direct is a family business in Lancaster that has supplied firewood and household fuel since 2004. It sells kiln-dried logs, smokeless fuel, kindling and firelighters, plus fuel for barbecues and restaurant grills. Delivery covers the UK mainland, and the price depends on your postcode and how much you order. Garden products are sold too.
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Logs Direct offers1
More ways to save at Logs Direct
- NHS discountLogs Direct participates in the Blue Light Card scheme, offering 7% off full-price bundles to NHS workers and other key personnel.
- Military discountThrough the Blue Light Card scheme and Defence Discount Service, military/armed forces personnel receive a 7% saving on full-priced items.
- Join Reward Points SchemeCustomers earn one point for every whole pound spent when logged into their account. Points can be redeemed on future checkouts. Also offers £10 worth of reward points when referring a friend.
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About Logs Direct
Choosing your fuel
Kiln-dried logs come in hardwood and softwood, packed in nets you can carry or in larger crates. They suit open fires, wood burners and multifuel stoves. Drying in a kiln brings the moisture below 20%, so the wood burns hotter and gives off less smoke. If you live in a smoke-controlled area, look at the smokeless fuels instead. Kindling and firelighters help get things going.
Where the wood comes from
The company is an FSC member and buys timber from well-managed forests in Britain and Europe. It has pledged to replace the trees it uses, and its logs are dried in UK kilns. The owners burn the same logs in their own homes.
Ordering and delivery
Delivery prices vary with location and order size, and some postcodes carry a surcharge. Many areas get free delivery, and the target is one to two working days. Regular buyers earn reward points on every pound spent. Blue Light Card holders, including NHS staff and armed forces, can claim a discount. Pay by Visa, Mastercard or PayPal, and contact customer service if anything goes wrong.
Sustainability at Logs Direct
Logs Direct is a family-run business committed to sustainability, sourcing wood from well-managed UK & European forests and is a fully committed member of FSC, pledging to replace the trees they use.
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Logs Direct quick facts
| Delivery | UK delivery available. Delivery costs vary by location and order size. |
|---|---|
| Returns | Contact customer service for any issues with your order. |
| Payment methods | visa, mastercard, paypal |
| Loyalty scheme | Reward Points Scheme |
| Founded | 2004 |
| Headquarters | United Kingdom |
| Parent company | Family-run business |
| Stores | 3 locations |
Logs Direct contact
- Website
- logsdirect.co.uk
- Phone
- 01524 812476
- Hours
- Mon-Fri 8:30am-5:30pm
Logs Direct FAQs
How quickly does Logs Direct deliver?
The aim is delivery within one to two working days on the UK mainland. Some postcodes pay a surcharge, and cost also depends on order size.
Can I burn these fuels in a smoke-controlled area?
Choose the smokeless fuels, which are made for smoke-controlled areas. Check each product's details to match it to your fire or stove.
Where is Logs Direct based?
It is a family-run business in Lancaster, Lancashire, trading since 2004 and delivering to customers across the UK.
How should I keep logs once they arrive?
Store them somewhere dry with good airflow, such as a covered log store, so they stay at a low moisture level.
