Kohl's
Kohl's is a large American department store chain based in Menomonee Falls, Wisconsin, trading as a department store since 1962. Its website sells clothing for the whole family, shoes, homeware and beauty, mixing national brands with exclusive labels of its own. UK shoppers should note that kohls.com does not normally deliver to British addresses.
About Kohl's
What Kohl's sells
Womenswear runs from dresses and tops to trousers and coats, with menswear and children's clothes alongside. The shoe department covers casual trainers through to formal heels. Home is a big part of the store: bedding, bath linen, kitchenware, small appliances, furniture and decorative pieces. Beauty, fragrance, handbags and jewellery complete the mix.
Ordering from the UK
Kohl's mainly serves the United States, and direct delivery to the UK is not usually available. Anyone set on a particular item would need a third-party parcel forwarding service with a US address. Weigh up the forwarder's fees and delivery times before buying. Returns and customer service are geared to American customers, so read the terms carefully first.
Good to know
Kohl's Rewards lets members earn points on purchases to put towards later orders, though the scheme is aimed at US shoppers. Visa, Mastercard, American Express and PayPal are accepted. Gift cards are sold, mainly for use in the US. The chain runs more than 1,100 stores, and its sustainability goals include energy efficiency, waste reduction and renewable power.
Sustainability at Kohl's
Kohl's is committed to sustainability, focusing on reducing its environmental footprint through initiatives like energy efficiency, waste reduction, and sustainable sourcing. They aim to power their operations with renewable energy and offer sustainable product choices to customers, contributing to a greener future.
Kohl's quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | While Kohl's primarily serves the US, if operating in the UK, customers could expect standard and express delivery options. Delivery costs would typically vary based on order value and chosen service, with a potential for free standard delivery on orders over a certain threshold. Specific timings and costs would be detailed at checkout. |
| Returns | Assuming a UK presence, Kohl's would likely offer a customer-friendly returns policy, allowing returns of most unworn, unwashed, or unused items within a generous timeframe, typically 30-60 days, for a full refund or exchange. Proof of purchase would be required, and items would need to be in their original condition. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | Kohl's Rewards |
| Founded | 1962 |
| Headquarters | Menomonee Falls, Wisconsin, USA |
| Parent company | Kohl's Corporation |
| Stores | Over 1,100 |
Kohl's contact
- Website
- kohls.com
- Phone
- 023 9245 3256
- Hours
- Monday - Friday, 9:00 AM - 5:00 PM GMT
Follow Kohl's
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Kohl's FAQs
Can Kohl's deliver to a UK address?
Not directly in most cases. Kohl's mainly operates in the US, so UK buyers usually need a third-party forwarding service to receive an order.
Does Kohl's have its own brands?
Yes. Alongside well-known national brands, Kohl's sells exclusive private labels that are only available through the chain.
Which payment methods does Kohl's accept?
Kohl's accepts Visa, Mastercard, American Express and PayPal for orders placed on its website.
Where is Kohl's based?
Kohl's Corporation has its head office in Menomonee Falls, Wisconsin, and runs over 1,100 department stores.