John Smedley
Fine-gauge knitwear is the whole story at John Smedley. The family firm has been making garments at Lea Mills in Derbyshire since 1784, and every piece is still knitted in England. Its own site sells jumpers, cardigans and polo shirts for men and women in merino, Sea Island cotton and cashmere. It suits shoppers who want a few well-made layers that last for years.
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More ways to save at John Smedley
- Student discountJohn Smedley offers a 15% student discount via Student Beans and UNiDAYS. Students can also sign up with their university email address.
- NHS discountJohn Smedley offers a 15% NHS discount.
- Military discountJohn Smedley Outlet offers a 10% military discount. Blue Light Card holders, which includes armed forces personnel, can also receive discounts.
- Join Friends & Family Loyalty ProgramMembers earn loyalty points for every qualifying purchase on the John Smedley website, which can be redeemed for discounts on future purchases. Membership is free, and points expire after 12 months of inactivity.
- Free delivery
- Gift cardsAvailable if you're buying for someone else.
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About John Smedley
The knitwear itself
Expect light, close-knit garments rather than chunky winter wool. Polo shirts sit next to cardigans and jumpers, cut for both men and women. The yarns are natural: New Zealand merino for warmth without bulk, Sea Island cotton for warmer weather and cashmere for softness. The brand holds Royal Warrants, and many pieces are designed to be machine washed on a gentle 30°C cycle, then reshaped and dried flat.
Delivery and returns in brief
UK delivery is free on every order, with standard parcels taking three to five working days and an express next-day service available. Overseas orders are accepted, with shipping costs worked out at checkout. Unworn items with tags attached can be returned within 28 days, and UK returns are free. Customers abroad pay to send items back themselves.
Good to know
Payment works with Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Gift cards are sold, and students can claim a discount through Student Beans or UNiDAYS, or by signing up with a university email. There is no click and collect. Beyond the website, John Smedley has three standalone stores plus concessions.
Sustainability at John Smedley
John Smedley is committed to sustainable luxury through responsible sourcing of natural fibres, energy-efficient manufacturing at the historic Lea Mills site, and creating timeless pieces designed to last for decades rather than seasons. The company's focus on quality over quantity reduces fashion waste.
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John Smedley quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Standard UK delivery takes 3-5 working days. Express delivery available for next-day arrival. Free UK delivery on all orders. International delivery available with shipping calculated at checkout. |
| Returns | 28-day return policy for unworn items with tags attached. Items must be in original condition. Free UK returns available. International returns are the customer's responsibility. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Gift cards | Yes |
| Loyalty scheme | Friends & Family Loyalty Program |
| Founded | 1784 |
| Headquarters | Lea Mills, Derbyshire, United Kingdom |
| Parent company | Original Smedley family |
| Stores | 3 standalone stores plus concessions |
John Smedley contact
- Website
- johnsmedley.com
- Phone
- +44 (0)1629 534571
- Hours
- Monday to Friday, 9am - 5pm GMT
John Smedley FAQs
Does John Smedley charge for UK delivery?
No. UK delivery is free on all orders. Standard delivery takes three to five working days, and an express option gets parcels there the next day.
How long is the John Smedley returns window?
Items can go back within 28 days if unworn, in their original condition and with tags still attached. Returns within the UK are free.
Can John Smedley post to other countries?
Yes. International delivery is offered, with the shipping price calculated at checkout. Return postage from abroad is paid by the customer.
Is there a student discount on John Smedley knitwear?
Yes. Students can verify through Student Beans or UNiDAYS, or register using their university email address, to get a discount.
