IKEA
IKEA is the Swedish home furnishing chain known for flat-pack furniture and practical, affordable design. Its UK website covers every room, from sofas and beds to kitchens, lighting and textiles. Storage is a particular strength, with systems such as KALLAX, PAX and BILLY. It suits students, families and first-time buyers furnishing a home on a budget.
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More ways to save at IKEA
- Student discountSeasonal student discount typically offered August-October (back to university period). Previous offers include £10 off £75 spend or £20 off £150 spend via UNiDAYS and Student Beans.
- NHS discountIKEA UK does not offer a direct NHS or Blue Light discount. However, members of Health Service Discounts can get a 3% discount when using IKEA vouchers. Blue Light Card members, which include NHS staff, can also access discounted IKEA shopping cards.
- Military discountIKEA does not offer a year-round military discount. However, members of the Blue Light Card, which includes armed forces personnel, can access discounted IKEA shopping cards. US military personnel in the UK may also be entitled to tax relief on in-store purchases.
- Join IKEA FamilyFree membership offering discounts on selected products and home delivery (from £2). Earn 1 point per £5 spent, redeemable for rewards. Benefits include free tea or filter coffee on weekdays, 'Whoops Assurance' covering accidental damage during transport or assembly, exclusive member events, and free workshops.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About IKEA
Room by room
For living rooms there are sofas, armchairs, coffee tables and media units. Bedrooms are covered by beds, mattresses and wardrobes, including the PAX system. IKEA's kitchen planning service helps design a new kitchen, and dining tables and chairs sit nearby. Smaller buys include lighting, textiles and home accessories. KALLAX shelving and BILLY bookcases are the go-to storage staples.
Delivery and collection
Home delivery is priced by the total weight of the order, and the basket must reach £15 first. IKEA Family members pay from £2 for delivery. Express options cost extra. Click & Collect costs nothing and has no minimum order value.
Returns and membership
Most products can come back within 365 days, opened or unopened, for a full refund. They need to be in good condition, with proof of purchase. If IKEA collects the return there is a £25 charge, waived for faulty goods. A mattress can be swapped once within the same 365 days. IKEA Family is free to join. Members get Whoops Assurance, which covers accidental damage, and a free tea or filter coffee on weekday store visits. The Buyback and Resell programme takes in used furniture. Payment options include major cards, PayPal, Apple Pay, Google Pay and IKEA Gift Cards.
Sustainability at IKEA
IKEA is committed to becoming climate positive by 2030. Ingka Group aims to reduce greenhouse gas emissions by 50% by FY30 and reach net-zero by FY50. Initiatives include 100% renewable electricity in all IKEA facilities, the Buyback and Resell programme for used furniture, and designing all products for circularity.
IKEA quick facts
| Delivery | Home delivery available from £2 for IKEA Family members. Minimum order value £15 for delivery. Delivery costs based on total order weight. Express delivery options available with additional charges. |
|---|---|
| Returns | 365-day return policy on most products, opened or unopened, for a full refund with proof of purchase. Items must be in good condition. £25 collection charge for returns (waived for faulty items). Mattresses can be exchanged once within 365 days. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, IKEA Gift Card |
| Gift cards | Yes |
| Loyalty scheme | IKEA Family |
| Founded | 1943 |
| Headquarters | Milton Keynes, England |
| Parent company | Ingka Group |
| Stores | 25 |
IKEA contact
- Website
- ikea.com
- Phone
- 01733 520006
- Hours
- Monday-Saturday 7am-8pm, Sunday 7am-7pm
IKEA FAQs
Is there a minimum spend for IKEA home delivery?
Yes, an order has to reach £15 before it can be delivered. The delivery charge then depends on the total weight, and express services cost more.
What can I do with IKEA furniture I no longer need?
IKEA runs a Buyback and Resell programme for used furniture, part of its wider plan to design products for circularity.
Can I exchange a mattress that doesn't suit me?
Yes. IKEA allows one mattress exchange within 365 days of purchase, which gives time to find out how it feels night after night.
Which payment methods does IKEA take online?
Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay are accepted, and IKEA Gift Cards can be used as payment too.
