House of Fraser
House of Fraser is a department store brand that began as a drapery shop in Glasgow in 1849. It is now part of Frasers Group. Most of its trade happens online, backed by more than 40 stores. It suits shoppers who want recognisable labels across fashion, beauty and the home in a single order. Hugo Boss, Barbour, Whistles and Clinique are among them.
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More ways to save at House of Fraser
- Student discountStudent discount available through UNiDAYS
- NHS discountHouse of Fraser offers a 30% discount for NHS and Blue Light workers using the code GIVE30. Additionally, a 10% NHS discount is available through Health Service Discounts.
- Join Frasers PlusEarn points on purchases, exclusive member offers and early access to sales.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About House of Fraser
Departments and labels
Fashion covers womenswear, menswear and children's clothing, from everyday pieces to occasionwear, with brands such as Hugo Boss, Ted Baker, Barbour and Whistles. The beauty department carries fragrance, skincare, make-up and haircare, including MAC and Clinique. For the home there's decor, kitchen and dining ware, bedding and soft furnishings, plus a gifts section.
Delivery and returns at a glance
Standard UK delivery is free over £50, and next day delivery is available. Click and collect to stores costs nothing, and orders are usually ready within 2 hours. House of Fraser also delivers internationally. Unworn items with tags attached can be returned within 28 days. Visa, Mastercard, American Express, PayPal and Klarna are accepted.
Rewards and savings
Frasers Plus members collect points on purchases and receive member offers, and the scheme works across other Frasers Group brands. Students can get a discount through UNiDAYS or Student Beans, and NHS workers through Health Service Discounts. Gift cards are sold for anyone who'd rather choose their own. The company says it is working towards more sustainable sourcing, packaging and operations. Shopperazzi lists House of Fraser's products and delivery details alongside other department stores.
Sustainability at House of Fraser
Working towards more sustainable practices across sourcing, packaging and operations.
House of Fraser quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Free UK standard delivery on orders over £50. Next day delivery available. Click & Collect to stores. |
| Returns | 28-day returns policy. Items must be unworn with tags attached. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Frasers Plus |
| Founded | 1849 |
| Headquarters | London |
| Parent company | Frasers Group plc |
| Stores | 40+ |
House of Fraser contact
- Website
- houseoffraser.co.uk
- Phone
- 0345 602 1073
- Hours
- Mon-Fri 8am-8pm, Sat-Sun 9am-6pm
House of Fraser FAQs
How fast is click and collect?
Orders for collection are usually ready within 2 hours, and the service is free. Home delivery is free on UK orders over £50, with next day available.
What's the returns window?
You have 28 days to return items. They need to be unworn, with the tags still attached, to be accepted.
Does House of Fraser ship abroad?
Yes, international delivery is available. Check the website for destinations and charges before you order from outside the UK.
Can I earn points at House of Fraser?
Yes, through Frasers Plus. Members earn points when they shop and get offers that can be used across the Frasers Group family of brands.
How can I pay?
Payment options are Visa, Mastercard, American Express, PayPal and Klarna. Gift cards can be bought too, online or in store.
