Homesense
Homesense is a store-based homeware and furniture retailer, part of TJX Europe, with more than 70 shops across the UK. It mixes big-name brands with one-off pieces priced below the recommended retail price. There is no online ordering, so the website is for browsing ideas and finding a store rather than checking out.
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More ways to save at Homesense
- NHS discountHomesense offers an NHS discount, typically around 20% off, available to NHS employees, their families, and retired healthcare staff via Health Service Discounts.
- Military discountHomesense provides discounts for the Armed Forces community through the Defence Discount Service.
- Join Treasure Rewards ProgrammeThe Treasure Rewards Programme, shared with TK Maxx, allows customers to collect 'keys' with every purchase. Collecting five keys unlocks a special reward.
- Gift cardsAvailable if you're buying for someone else.
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About Homesense
What you'll find in store
Expect furniture such as sofas and accent chairs, alongside bedding, soft furnishings, kitchenware, lighting and decorative accessories. Garden décor appears too. Big-name brands sit next to one-off pieces sourced by buyers around the world. Stock changes constantly because new deliveries keep arriving, so no two branches carry the same mix. If you spot something you like, buy it then, as staff cannot track down a specific item later.
Returns and paying
- Bring a full receipt within 28 days for a refund to the original payment method.
- Anything bought from 1 October to 15 January can be exchanged, or swapped for a gift card, up to 15 January the next year. A gift receipt or full receipt is needed.
- Stores accept Visa, Mastercard and American Express, plus Homesense gift cards.
Good to know
Homesense opened its first UK store in Poole in 2008 and is run from Watford as part of the TJX group. The Treasure Rewards programme lets shoppers collect keys with purchases to unlock surprises. NHS employees and Armed Forces members can get a discount, the latter through the Defence Discount Service. For questions, email [email protected].
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Homesense quick facts
| Delivery | In-store shopping only; no online ordering |
|---|---|
| Returns | 28-day returns policy with receipt |
| Payment methods | Visa, Mastercard, American Express, HomeSense Gift Card |
| Gift cards | Yes |
| Loyalty scheme | Treasure Rewards Programme |
| Founded | 2008 |
| Headquarters | Watford, United Kingdom |
| Parent company | TJX Companies |
| Stores | 70+ |
Homesense contact
- Website
- homesense.com
- Phone
- +44 (0) 1923 473000
- Hours
- Monday - Friday: 09:00 - 17:00
Homesense FAQs
Is there a delivery option?
No. Homesense sells in its shops only and does not take online orders, so you need to visit a store to buy.
Why does the stock vary between visits?
Homesense works on a treasure-hunt model. Fresh deliveries arrive frequently, so ranges change from week to week and differ from one store to the next.
What do I need to get a refund?
Return the item within 28 days with the full receipt. The money goes back to the payment method you originally used.
Which cards can I use in store?
Visa, Mastercard and American Express are accepted, and Homesense gift cards can be used to pay as well.



