Highland Broadband
Highland Broadband is an Edinburgh provider set up in 2015 to connect rural and semi-rural areas with full-fibre broadband. Larger networks have often passed these places by. It belongs to LBN, Lothian Broadband Networks. Fibre runs all the way into the property, giving homes and businesses symmetrical upload and download speeds.
Our pick at Highland Broadband
5000Mbps broadband for £39.99 per month
Why this one: The best of the 2 offers here. Picks follow these rules; nobody pays for them.
Highland Broadband offers2
More ways to save at Highland Broadband
- NHS discountHighland Broadband offers an NHS discount via Blue Light Discounts.
- Join Refer a FriendBoth the referrer and the referred customer receive rewards once the new customer's connection is live and passes a 28-day cooling-off period. There is no limit to the number of referrals.
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About Highland Broadband
Is it right for you?
The first question is coverage. Availability depends on the postcode, so use the checker on the Highland Broadband website or ask the support team to confirm.
If the network reaches your address, it suits households that stream, game or work from home, and small businesses that upload large files. Because the connection is fibre to the premises rather than copper, it avoids the slowdowns older lines can suffer.
Signing up and getting connected
After sign-up, an installation team arranges a convenient time to connect the property. Payment is by Direct Debit, Visa or Mastercard. A cooling-off period after joining lets new customers change their mind; customer service can explain the full terms.
Support is based in the UK and answers from 9am to 6pm, Monday to Friday. An emergency service covers problems outside those hours.
Extras
The Refer a Friend scheme rewards both people once the new connection is live and has passed its 28-day cooling-off period. There is no cap on how many friends can be referred. NHS workers can get a discount through Blue Light Discounts.
Highland Broadband quick facts
| Delivery | Highland Broadband provides full-fibre installation services. Once you sign up, a team will arrange a convenient time for installation to get your home or business connected to their ultra-fast network. |
|---|---|
| Returns | Customers can typically cancel their service within a cooling-off period after signing up. For specific details on cancellation terms and conditions, please contact Highland Broadband customer service directly. |
| Payment methods | Visa, Mastercard, Direct Debit |
| Loyalty scheme | Refer a Friend |
| Founded | 2015 |
| Headquarters | Edinburgh, United Kingdom |
| Parent company | LBN (Lothian Broadband Networks) |
| Stores | None |
Highland Broadband contact
- Website
- highlandbroadband.com
- Phone
- 0330 236 9900
- Hours
- 9 am - 6 pm, Monday to Friday. Emergency service is available outside these times.
Highland Broadband FAQs
Does Highland Broadband install the connection itself?
Yes. Once you sign up, its team books a convenient slot to install full fibre at your home or business.
Are upload speeds as fast as download speeds?
Highland Broadband's fibre connections give symmetrical speeds, so uploads match downloads. That helps with video calls, remote working and sending large files.
How do I pay for Highland Broadband?
Highland Broadband accepts Direct Debit as well as Visa and Mastercard payments from its customers.
Who owns Highland Broadband?
It is part of LBN, Lothian Broadband Networks. Highland Broadband was founded in 2015 and has its headquarters in Edinburgh.