HBX
HBX is the online store run by Hypebeast, selling menswear, womenswear and lifestyle products from more than 200 brands. It mixes established luxury labels with streetwear names and newer designers. Based in Hong Kong, it ships to many international destinations. Expect it to appeal to shoppers who follow streetwear releases and want designer and street pieces in one basket.
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About HBX
What's on the rails
Clothing spans tailoring and outerwear through to graphic tees and loungewear, for both men and women. Footwear includes trainers, boots and formal shoes. Accessories cover bags, jewellery, hats and eyewear. A lifestyle section adds home goods and other non-fashion items, and the Archive collection brings back sought-after pieces from past seasons.
Delivery to the UK
Orders are usually processed within 1-3 business days. Choose your destination on the site to see estimated delivery times and costs. Standard Shipping is offered free, though oversized or overweight parcels can carry extra fees. P.O. boxes are not supported.
Returns: the fine print
You have 14 days from receiving an order to start a return. Items must be new and resaleable, with all tags and original packaging. Archive pieces, made-to-order items and anything marked non-returnable are excluded. HBX keeps the final say on return requests. For help, email [email protected]. Visa, Mastercard and PayPal are all accepted.
HBX quick facts
| Delivery | HBX ships to many international destinations. Orders are processed within 1-3 business days. Estimated delivery times and costs vary by destination. Free shipping is available via Standard Shipping. Oversized/overweight orders may incur additional fees. P.O. Boxes and U.S. Military Addresses are not supported. |
|---|---|
| Returns | Returns are accepted for up to 14 days from order receipt. Merchandise must be in new/original and resalable condition with all tags and original packaging attached. Final sale, Archive, and made-to-order items are non-returnable. HBX holds final discretion on return requests. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Headquarters | Hong Kong |
| Parent company | Hypebeast |
| Stores | 1 |
HBX contact
- Website
- hbx.com
- help@hbx.com
HBX FAQs
How long do HBX orders take to dispatch?
Most orders are processed within 1-3 business days. Delivery time after that depends on your destination and the shipping method you pick.
Can I send back Archive items from HBX?
No. Archive items can't be returned, and the same applies to made-to-order pieces and anything sold as final. Other items can go back within 14 days if unworn, tagged and in original packaging.
Who owns HBX?
HBX is part of Hypebeast and is based in Hong Kong. It stocks more than 200 luxury, streetwear and lifestyle labels for men and women.
Is there an email address for HBX order help?
Yes. Email [email protected] with questions about orders, delivery or returns. Customer service is handled through that address.