Harbor & Thorne

Harbor & Thorne is an online apparel and lifestyle store that lists its business address on Nordhoff Street in Chatsworth, California. The catalog covers clothing, shoes and accessories for men and women, plus a small range of home pieces, and the support team works weekdays from 9 am to 5 pm Pacific time.

What Harbor & Thorne sells

• Women's blouses, dresses, rompers, cardigans, cashmere, skirts and swimwear
• Men's polo shirts, button-ups, sweaters, cargo pants, joggers and jeans
• Footwear including sneakers, loafers, boots, heels, wedges, platforms and slides
• Accessories such as jewelry, watches, sunglasses, handbags, wallets, belts and hats
• Home items including faux fur throw blankets, wooden hook sets and photo frames

Prices are shown in US dollars for American shoppers. Although the site footer mentions worldwide shipping, the written shipping policy gives rates and delivery times for the United States only.

Delivery and returns

US orders ship for a flat $8.90, and shipping is free on orders over $75. According to Harbor & Thorne's shipping policy, orders are processed within 1 to 3 business days, and delivery inside the United States then takes 7 to 10 business days.

Unwanted items can be sent back within 30 days of delivery for store credit or an exchange into a different size, color or product. Money-back refunds are limited to pieces that arrive defective, damaged or incorrect. Anything returned must be unworn and unwashed, free of odors, stains, pet hair and makeup, and sent with tags attached in the original packaging.

Damaged, defective or wrong items should be reported within 30 days of delivery with photos or video that show the issue, and return shipping for approved cases costs the shopper nothing. Customer service answers at [email protected] and on (802) 431-6131.