H&M
H&M is the Swedish fashion chain founded in Västerås in 1947 and now run from Stockholm. It dresses women, men and children at accessible prices, from basics and tailoring to swimwear, maternity and school uniform. Its H&M Home line adds bedding, candles and decor. It suits families shopping across several ages and anyone who wants new styles without a big outlay.
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More ways to save at H&M
- Student discount10% student discount available through UNiDAYS and Student Beans. Verify your student status to unlock the discount.
- NHS discountNHS and healthcare workers can access discounts through the Health Service Discounts website, typically via discounted shopping cards.
- Military discountMilitary and armed forces personnel can receive discounts through the Blue Light Card, which offers discounted H&M Shopping Cards.
- Join H&M MembershipJoin H&M Membership for free to earn points on every purchase. Members enjoy free online returns, exclusive offers, early access to sales, and a welcome discount. Collect 300 points to receive a £3 reward voucher.
- Free delivery over £20Top your basket up past £20 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About H&M
Across the family
Womenswear covers dresses, tops and blouses, knitwear, denim, skirts and coats, with plus size, maternity and sportswear ranges. Menswear runs from suits and shirts to jeans, T-shirts, knitwear and big and tall sizes. Children's clothing starts with baby and toddler basics and goes up to teens, including school uniform and kids' sportswear. Shoes, bags, jewellery, belts, scarves and nightwear fill in the gaps.
Ordering and sending back
Standard delivery costs £3.99 and takes 3-5 working days, or it's free once you spend over £20. Next day delivery is £5.99 if you order by 6pm. Click and collect to H&M stores is free, with orders usually ready in 3-5 working days. Returns are free within 30 days, as long as items are unworn with their tags. Hand them in at a store or post them back with the prepaid label. H&M also ships internationally.
Membership, payment and recycling
H&M membership is free and earns points, with a £3 reward for every 300 points. Students get a discount through UNiDAYS or Student Beans, and NHS and military staff can save via Health Service Discounts and Blue Light Card. Pay with cards, PayPal, Klarna, Apple Pay, Google Pay or an H&M gift card. The Conscious collection uses materials such as organic cotton and recycled polyester, and any store will take unwanted textiles for recycling.
Sustainability at H&M
H&M is committed to becoming climate positive by 2040. Their Conscious collection features garments made from more sustainable materials like organic cotton and recycled polyester. Bring unwanted textiles to any H&M store for recycling through their Garment Collecting initiative.
H&M quick facts
| Free delivery | On orders over £20 |
|---|---|
| Delivery | Standard delivery £3.99 (3-5 working days). Next day delivery £5.99 (order by 6pm). Free standard delivery on orders over £20. Click & Collect available to H&M stores. |
| Returns | Free returns within 30 days of purchase. Items must be unworn with tags attached. Return in store or via post using the prepaid label included with your order. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna, Apple Pay, Google Pay, H&M Gift Card |
| Gift cards | Yes |
| Loyalty scheme | H&M Membership |
| Founded | 1947 |
| Headquarters | Stockholm, Sweden |
| Parent company | Ramsbury Invest AB |
| Stores | Over 4,000 |
H&M contact
- Website
- hm.com
- Phone
- 0344 736 9000
- gb.customer@hm.com
- Hours
- Monday-Friday 8am-8pm, Saturday-Sunday 9am-6pm
H&M FAQs
How much is H&M delivery?
Standard delivery is £3.99 and arrives in 3-5 working days, but it's free on orders over £20. Next day delivery costs £5.99 when you order by 6pm.
Can I return H&M clothes to a shop?
Yes. Returns are free within 30 days: hand them in at a store or post them back with the prepaid label. Items need to be unworn with tags still attached.
Does H&M deliver outside the UK?
Yes, H&M ships internationally. It's a Swedish company headquartered in Stockholm, with more than 4,000 stores around the world.
What do I get from joining H&M's membership?
Joining is free. You collect points as you shop and receive a £3 reward each time you reach 300 points, along with member offers.
What can I pay with?
H&M takes Visa, Mastercard, American Express, PayPal, Klarna, Apple Pay and Google Pay, and you can also pay with an H&M gift card.

