Gelato
Gelato is a print-on-demand platform for online sellers rather than a shop for finished goods. Businesses upload designs, connect their web store, and Gelato prints each order close to the customer through partners in 32 countries. It suits artists, designers and small brands who want to sell custom products without holding stock.
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- Join Gelato+Gelato+ offers subscribers access to Personalization Studio, AI tools, and up to 25% off products year-round, enhancing their e-commerce business.
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About Gelato
Who Gelato is for
The service is built for e-commerce sellers, from solo creators to established brands. You design the product, list it in your store, and Gelato handles printing and dispatch when a customer orders. Production happens near the buyer, which shortens shipping distances and avoids waste from unsold stock.
Products and integrations
The catalogue runs to more than 100 products. It includes t-shirts and hoodies, wall art, mugs, greeting cards, photo books, stationery and home décor. Gelato connects with Etsy, Shopify, Wix, BigCommerce, WooCommerce and Squarespace, so orders can flow straight from your existing shop.
Costs and support
Using Gelato costs nothing up front: there is no monthly fee, no minimum order and no leftover stock to pay for. You pay only for products that sell. Gelato+ is an optional subscription that adds the Personalization Studio and AI design tools.
Support is available around the clock through the help centre and live chat. For problems with a printed item, contact support directly. The company is headquartered in Oslo, Norway, has an office in London and was founded in 2011.
Sustainability at Gelato
Local production in 32 countries reduces shipping distances and carbon footprint. Print-on-demand eliminates waste from unsold inventory.
Gelato quick facts
| Delivery | Global production network ensures local printing and faster delivery worldwide. |
|---|---|
| Returns | Contact support for issues with printed products. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Gelato+ |
| Founded | 2011 |
| Headquarters | Oslo, Norway |
| Parent company | Gelato ASA |
| Stores | None (operates as a global print-on-demand network |
Gelato FAQs
Where are Gelato orders printed?
Orders go to a network of more than 140 print partners in 32 countries. Printing close to the end customer cuts shipping distances and speeds up delivery.
Does Gelato charge a monthly fee?
No. The standard service has no monthly fee and no minimum order, and you pay only when a product sells. Gelato+ is a separate subscription with extra tools.
How do I get help from Gelato?
Support runs 24/7 through the online help centre and live chat. No general phone number or email address is published for customer service.
Is Gelato a UK company?
No. Gelato is headquartered in Oslo, Norway, though it also has an office in London. It has been running since 2011.
