Gatineau
Gatineau is a skincare house with French roots, started in 1932 by Madame Jeanne Gatineau and now part of The Skincare Sanctuary. Its formulas pair natural ingredients with biotechnology, and the same products are supplied to more than 1,200 salons and spas around the UK. The UK website suits anyone wanting a salon-style routine at home, particularly for lines, dryness or tired-looking skin.
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Free 30ml Cleansing Balm with Christmas Kits at Gatineau
More ways to save at Gatineau
- Student discountGatineau offers a 20% student discount on full-price single products via UNiDAYS and 15% off the first order via Student Beans.
- NHS discountGatineau offers discounts for NHS staff, including 70% off Vitamina Hand Cream and 60% off other Gatineau products, as well as a 20% discount on full-sized single products for Blue Light Card holders.
- Military discountMilitary/armed forces personnel are eligible for the Blue Light Card discount, which Gatineau offers at 20% off full-sized single products.
- Join Beauty RewardsMembers earn points for purchases (e.g., 10 points per £1 spent), receive a birthday gift, and can redeem points for discounts (e.g., 1000 points for £5 off). Signing up also grants 50 points.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
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About Gatineau
Building a routine
The range covers each step: cleansers and toners, exfoliators and masks, serums and face oils, then moisturisers and targeted eye, lip and neck care. Hand and body products and tanning lotions round it out. Two lines stand out. Collagene Expert focuses on plumping and smoothing, while Age Benefit takes a broader anti-ageing approach. Other products tackle dullness, dehydration, sagging and deeper wrinkles. Gatineau holds B Corp certification and is cruelty free.
Ordering from the UK site
Standard UK delivery takes three to five working days and is free above £50, with express and next-day services also available. Orders can go to Ireland and selected EU countries too. Every product comes with a 30-day money-back guarantee, provided it is returned in its original condition with proof of purchase. Visa, Mastercard, American Express and PayPal are accepted. Members of the Gatineau Rewards scheme collect points on purchases and receive a birthday gift. Students can verify through UNiDAYS or Student Beans, and NHS staff and Blue Light Card holders have their own discounts. Queries go to the customer service team by email.
Sustainability at Gatineau
Gatineau is committed to uncompromising quality and integrity, harnessing natural ingredients with cutting-edge biotechnology. They are a B Corp certified company and are committed to being Cruelty Free, reflecting their dedication to ethical and sustainable practices in skincare development.
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Gatineau quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Free UK delivery on orders over £50. Standard delivery 3-5 working days. Express delivery available. |
| Returns | 30-day money-back guarantee on all products. Items must be in original condition with proof of purchase. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | Beauty Rewards |
| Founded | 1932 |
| Headquarters | Paris, France |
| Parent company | The Skincare Sanctuary Ltd. |
| Stores | Over 1,200+ |
Gatineau contact
- Website
- gatineau.co.uk
- Phone
- 01753 827600
- info@gatineau.com
- Hours
- Online 24/7; customer service via email/contact form at any time.
Gatineau FAQs
Does Gatineau ship outside the UK?
Yes. Besides UK delivery, Gatineau sends orders to Ireland and a selection of EU countries. Standard UK delivery takes three to five working days.
Can I get my money back if a product doesn't suit me?
Gatineau offers a 30-day money-back guarantee on every product. Items need to be in their original condition and sent with proof of purchase.
Who owns Gatineau today?
Gatineau belongs to The Skincare Sanctuary Ltd. The brand was founded in 1932 by Madame Jeanne Gatineau and has its headquarters in Paris.
Is Gatineau cruelty free?
Yes. Gatineau describes itself as cruelty free, and the company also holds B Corp certification.
