Fat Face
Fat Face is a British clothing brand for women and men, known for relaxed, outdoorsy styles that work for everyday life. It began in 1988 when two friends, Tim and Jules, sold sweatshirts at night so they could ski by day in Val d'Isère. Today it is owned by Next plc, based in Havant, Hampshire, and runs over 180 UK stores.
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More ways to save at Fat Face
- Student discountFatFace offers a 10% student discount. Students can verify their status through Student Beans, UNiDAYS, or SheerID.
- NHS discountFatFace offers a 10% discount for NHS staff and healthcare workers through the Blue Light Card scheme.
- Military discountFatFace offers a 10% discount for military personnel through the Defence Discount Service or Blue Light Card.
- Join FatFace RewardsSigning up is free, and members collect points on every purchase, along with access to exclusive deals and special perks.
- Click & CollectSkip delivery fees by collecting in store.
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About Fat Face
The range
Women's and men's collections cover coats and jackets, knitwear, shirts, tops, jeans and trousers, with dresses and skirts for women. Footwear runs from boots to casual shoes and sandals. Bags, scarves, hats, belts and jewellery round out the accessories. The name, incidentally, comes from a black ski run called La Face.
Ways to buy
Order online for standard or express delivery, or use Click & Collect to pick up from a local store. Free delivery applies above a spend threshold. Fat Face does not ship internationally and does not price match. Visa, Mastercard and PayPal are accepted.
Unworn items can usually be returned within 28 days, either at a store or by post. With more than 180 shops, a branch return is often the simplest route.
Extras and ethics
FatFace Rewards members collect points on purchases. Students get a discount via Student Beans, UNiDAYS or SheerID. Healthcare and NHS staff can use Blue Light Card, and the Armed Forces the Defence Discount Service. The company is B Corp certified. Customer service phone lines open every day, from 8am until 9pm on weekdays and until 7pm at weekends.
Sustainability at Fat Face
FatFace is a B Corp certified company, committed to high standards of social and environmental performance. They focus on making responsible choices for their products, planet, and community.
Fat Face quick facts
| Delivery | Fat Face offers various delivery options, including standard and express services. Free delivery is often available above a certain spend threshold. |
|---|---|
| Returns | Fat Face offers easy returns for unworn items, typically within 28 days of purchase. Returns can usually be made in-store or via post. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | FatFace Rewards |
| Founded | 1988 |
| Headquarters | Havant, United Kingdom (Hampshire, England) |
| Parent company | Next plc |
| Stores | Over 180 in the UK |
Fat Face contact
- Website
- fatface.com
- Phone
- +44 (0) 333 777 8053
- Hours
- Mon-Fri 8am-9pm, Sat-Sun 8am-7pm (UK time)
Fat Face FAQs
Can I return Fat Face items to a store?
Yes. Unworn items can generally go back within 28 days, either at one of the shops or by post.
Who owns Fat Face?
Fat Face is owned by Next plc. Its head office is in Havant, Hampshire, and the brand was founded in 1988.
Does Fat Face deliver abroad?
No. Fat Face does not offer international shipping, but UK customers can choose standard, express or Click & Collect.
Are there discounts for NHS staff and the military?
Yes. NHS staff and other healthcare workers can verify with Blue Light Card, and Armed Forces members can use the Defence Discount Service.
