Eurostar
Eurostar offers high-speed train tickets connecting the UK with major European cities like Paris, Brussels, and Amsterdam, providing a comfortable and sustainable way to explore the continent.
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More ways to save at Eurostar
- Student discountStudent discount with valid ID
- NHS discountEurostar offers discounts for NHS staff and other key workers via the Blue Light Card.
- Military discountEurostar offers discounts for serving and retired military and police personnel through the Blue Light Card and Forces Travel.
- Join Club EurostarEarn points for free travel; exclusive member offers
- Gift cardsAvailable if you're buying for someone else.
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About Eurostar
Discover Europe with Eurostar: Your Gateway to Seamless High-Speed Rail Travel
Eurostar stands as the leading high-speed rail service, offering unparalleled connections between the United Kingdom and continental Europe. For decades, Eurostar has redefined international travel, providing a comfortable, efficient, and environmentally conscious way to journey between major city centres. From the bustling heart of London to the romantic avenues of Paris, the historic canals of Amsterdam, and the vibrant culture of Brussels, Eurostar makes exploring Europe an absolute pleasure. Forget the queues and complexities of air travel; embrace the simplicity of stepping aboard a Eurostar train and arriving directly in the heart of your chosen destination.
An Extensive Network of European Destinations
With Eurostar, a wealth of European cities is within easy reach. Our comprehensive network allows you to book train tickets to popular destinations such as London St Pancras International, Paris Nord, Brussels-Midi/Zuid, Amsterdam Centraal, and Cologne. Beyond these key hubs, Eurostar also facilitates connections to many other charming towns and cities across France, Belgium, the Netherlands, and Germany. Whether you're seeking a quick city break, a family holiday, or a crucial business meeting, our diverse range of fares, including special youth discounts and flexible last-minute deals, ensures a suitable option for every traveller and budget.
Experience Unrivalled Comfort and Sustainability
Travelling with Eurostar is more than just a journey; it's an experience built on comfort, speed, and a strong commitment to sustainability. Our modern trains offer spacious seating, excellent onboard services, and panoramic views of the changing European landscape. Furthermore, Eurostar is at the forefront of promoting greener travel, actively working to lower carbon emissions and enhance circularity throughout its operations. By choosing Eurostar, you're not only enjoying a superior travel experience but also contributing to a more sustainable future for international transport. Explore Europe responsibly and arrive refreshed, ready to immerse yourself in your adventure.
Sustainability at Eurostar
Eurostar is committed to sustainability, actively working to lower carbon emissions and increase circularity across its operations. Their strategy focuses on making journeys greener and embedding eco-friendly practices into the customer experience, promoting high-speed rail as a more environmentally conscious travel option for European destinations.
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Eurostar quick facts
| Delivery | Tickets are typically delivered instantly via email as e-tickets or available through the Eurostar app for mobile access. Customers can print their tickets at home or use digital versions for seamless travel. |
|---|---|
| Returns | Refund and exchange policies for Eurostar tickets vary depending on the fare type purchased. Customers should check the specific terms and conditions of their ticket for details on cancellations, changes, and refunds. Certain flexible tickets may allow changes or refunds, while others may be non-refundable or incur fees. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | Club Eurostar |
| Founded | 1994 |
| Headquarters | London, United Kingdom |
| Parent company | Eurostar Group (SNCF subsidiary) |
| Stores | Multiple key station locations across Europe |
Eurostar contact
- Website
- eurostar.com
- Phone
- 03432 186 186
- Hours
- Monday to Sunday, 07:00 - 19:00 (UK time)
Eurostar FAQs
How do I book Eurostar tickets?
You can easily book your Eurostar train tickets directly on their official website, eurostar.com. The online booking system allows you to select your departure and arrival stations, travel dates, and preferred fare type.
What destinations does Eurostar serve?
Eurostar connects the UK with major European cities, including London, Paris, Brussels, Amsterdam, and Cologne. They also offer connections to other destinations across France, Belgium, the Netherlands, and Germany.
Does Eurostar have a loyalty programme?
Yes, Eurostar operates 'Club Eurostar', a loyalty programme where members earn points for every pound or euro spent. These points can be redeemed for free tickets, seat upgrades, or discounts on future bookings. There are also elite membership tiers offering additional benefits.
How can I contact Eurostar customer service?
For customer service inquiries, you can call Eurostar on +44 (0)3432 186 186 (UK number). Their customer service hours are Monday to Sunday, 07:00 - 19:00 (UK time). They also direct customers to use their 'Contact Us' form online for general inquiries.
Are there any discounts available for Eurostar tickets?
Yes, Eurostar offers various discounts. These include 'youth fares' for travellers aged 12-25, and discounts for NHS staff, healthcare workers, military, and police personnel via the Blue Light Card and Forces Travel. Keep an eye out for 'Eurostar Snap' for last-minute deals.
What are Eurostar's sustainability initiatives?
Eurostar is committed to greener travel, actively working to lower carbon emissions and increase circularity across its operations. Their sustainability strategy is embedded in the customer experience, promoting high-speed rail as an environmentally conscious alternative to flying.
