Enesco
Enesco is a giftware and collectables company with roots going back to 1958, and its UK shop sells direct to the public. The headline lines are official Disney figurines and Harry Potter collectables, alongside Department 56 ornaments and decorative pieces for the home. Standard delivery within the UK is free on every order, with no minimum spend.
Popular at Enesco
All products
Shop Enesco by category
Where Enesco sits on Shopperazzi, with the other shops in each.
Follow Enesco
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
About Enesco
For collectors and gift buyers
Collectors come for character figurines, from classic Disney favourites to newer releases. Harry Potter fans can find detailed statues and hanging ornaments. Department 56 pieces cover festive decorating, and general home decor fills the gaps in between. Selected items can be gift wrapped or personalised before they are sent.
Ordering from Enesco UK
Standard UK delivery costs nothing, whatever the order size. Customers in EU countries get duty-free shipping. Returns are accepted for items in their original condition, and the returns page sets the time limit. Payment is by Visa, Mastercard or PayPal, and gift cards are not sold. The company's global headquarters is in Itasca, Illinois, while the UK operation is based in Carlisle.
Extras worth knowing
The Enesco Gift Rewards scheme gives points on purchases, which can later be redeemed against future orders. NHS workers can get a discount through Health Service Discounts. The customer service team answers phone and email from Monday to Thursday, 8:30am to 5pm, and until 3:30pm on Fridays.
Enesco quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Trade orders dispatched from Carlisle warehouse. |
| Returns | Contact customer service for trade returns policy. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Enesco Gift Rewards |
| Founded | 1958 |
| Headquarters | Carlisle, United Kingdom (UK HQ) |
| Parent company | Ad Populum, LLC |
| Stores | None directly operated for end-consumers |
Enesco contact
- Website
- shop.enesco.co.uk
- Phone
- +44 (0)1228 404022
- Hours
- Monday to Thursday: 8:30 am – 5:00 pm (GMT), Friday: 8:30 am – 3:30 pm (GMT)
Enesco FAQs
Is Enesco an official Disney stockist?
Yes. Enesco's UK site is the company's own consumer shop and sells official Disney figurines, along with Harry Potter collectables and other branded gifts.
Does Enesco charge for UK delivery?
No. Standard delivery is free on all UK orders, with no minimum spend. EU customers can also order with duty-free shipping.
Can Enesco personalise a gift?
Yes, on selected items. Gift wrapping and personalisation options appear on the product pages where they are available.
When is Enesco customer service open?
Phone and email support runs Monday to Thursday from 8:30am to 5pm GMT, and Friday from 8:30am to 3:30pm GMT. The number is +44 (0)1228 404022.
