Emma Mattress
Emma Mattress is the UK arm of Emma, The Sleep Company, a sleep brand founded in Germany in 2015 and based in Frankfurt. It sells mattresses that arrive compressed in a box, plus beds, pillows, toppers and duvets. Every mattress comes with a 200-night trial at home and a 10-year guarantee.
Our pick at Emma Mattress
Emma Mattress Ultimate Sleep Giveaway Worth Up to £509
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
Emma Mattress offers1
Recently expired Emma Mattress voucher codes and offers
These have ended. A code sometimes keeps working for a little while after its end date, so they're here if you want to try one.
Free mattress protector with select mattresses
More ways to save at Emma Mattress
- Student discountEmma Mattress offers student discounts, including a 5% discount through Student Beans, discounts via UNiDAYS, and a 20% student discount through Emma's main discount program.
- NHS discountEmma Mattress provides discounts for NHS staff and healthcare professionals, offering a 20% discount, with some sources mentioning an extra 5% NHS discount or up to 35% via Health Service Discounts.
- Military discountEmma Mattress offers discounts for military personnel and armed forces, ranging from 5% (via Gocertify) to 25%, with a 10% discount often applied to orders including a mattress, and a 20% discount for military personnel.
- Join Referral Program, EMMA Love Loyalty program, Emma CashbackThe Referral Program allows customers to share a unique code for friend discounts and referrer rewards. The EMMA Love Loyalty program offers points for purchases leading to exclusive rewards. Emma Cashback is available in their app for cashback on eligible purchases.
- Free delivery
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About Emma Mattress
Mattresses and the rest of the bed
The Original and Hybrid mattresses are the main choices. Around them sit beds, toppers, pillows, duvets, mattress protectors and other bedding, and bundles combine several pieces in one order. Products are designed by in-house sleep experts and tested in the company's own sleep lab.
The trial and guarantee
The 200-night trial lets buyers sleep on a mattress at home for months before deciding. If it doesn't work out, Emma collects it free and refunds in full. Mattresses also carry a 10-year guarantee against manufacturing defects and quality problems.
Delivery details
Mattress delivery is free, and the mattress turns up compressed in a box, which makes it easier to carry upstairs. It reaches full size within a few hours of unpacking. Removal of an old mattress can be arranged.
Payment options include Visa, Mastercard, American Express, PayPal and Klarna, and finance is offered to spread the cost. Customer service is open Monday to Friday, 9am to 6pm, by phone or chat. Students, NHS staff and military personnel can get discounts. Shopperazzi shows Emma's current mattresses and delivery terms side by side.
Sustainability at Emma Mattress
Emma is working towards more sustainable sleep with recycling programmes and eco-conscious materials in selected products.
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Emma Mattress quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free UK delivery on all mattresses. Mattresses arrive compressed in a box for easy handling. Old mattress removal available. |
| Returns | 200-night trial with full refund if not satisfied. Free collection of returned mattresses. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Loyalty scheme | Referral Program, EMMA Love Loyalty program, Emma Cashback |
| Founded | 2015 |
| Headquarters | Frankfurt, Germany |
| Parent company | Franz Haniel & Cie |
| Stores | 25 |
Emma Mattress contact
- Website
- emma-sleep.co.uk
- Phone
- +44 300 131 3019
- Hours
- Monday to Friday, from 9:00 AM to 6:00 PM GMT
Emma Mattress FAQs
Can Emma take away my old mattress?
Yes, old mattress removal is available as an option. Delivery of the new mattress itself is free across the UK.
What happens if I don't get on with my Emma mattress?
Within the 200-night trial, Emma will collect the mattress free of charge and give a full refund.
What does the Emma 10-year guarantee cover?
The guarantee on Emma mattresses covers manufacturing defects and quality issues for ten years. The 200-night trial runs separately, giving time to decide whether the mattress suits.
Is there an Emma discount for NHS staff or students?
Emma runs discounts for students, NHS staff, healthcare workers and military personnel. Students can verify through Student Beans or UNiDAYS.
