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Electrolux Small Domestic Appliances

Electrolux Small Domestic Appliances sells Electrolux-badged kitchen gadgets, heaters and floorcare to UK households. It is run by Eurosonic Group, a Manchester electrical wholesaler that licenses the Electrolux name from AB Electrolux in Sweden. The range takes in air fryers, soup makers, stand mixers, vacuums and digital radiators. Parcels go by FedEx, and registering a product can stretch its guarantee to five years.

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About Electrolux Small Domestic Appliances

In the kitchen

Microwaves include a 26-litre model with an air fryer built in, and there are standalone air fryers too. Bakers get a 6.5-litre stand mixer that runs on a 1600W motor, with eight speed settings and planetary action. A 1.6-litre soup maker offers smooth or chunky results. Blenders and a 1000W food processor complete the kitchen line.

Heating and floorcare

The 2kW digital radiators come either oil-filled or oil-free, and each has a timer, thermostat and anti-frost mode. For floors, choose between corded, cordless and cylinder vacuums. Spot cleaners lift marks from carpets and upholstery. The store says its Spin and Scrub steam mop heats up in about 30 seconds.

Ordering, returns and cover

Baskets below £50 pay £4.99 for delivery, and anything from £50 travels free. FedEx carries every order. Weekday orders placed by noon arrive the next working day, though nothing is delivered at weekends. Delivery reaches mainland Britain and Northern Ireland but not BFPO, Guernsey or Jersey, and nothing ships overseas. Spot damage? Report it inside 7 working days.

Changed your mind? Contact the store first, then send the item back unused and boxed within 30 days. Return postage is yours to pay. The refund follows within 7 days of the item reaching the warehouse. Every appliance is guaranteed for 1 year. Sign it up within 28 days of purchase and the cover runs to 5 years.

Electrolux Small Domestic Appliances quick facts

Free deliveryOn orders over £50
DeliveryUK mainland and Northern Ireland only: £4.99 on orders under £50, free on orders of £50 or more. Order by 12pm for next-working-day FedEx delivery, Monday to Friday. No delivery to BFPO, Guernsey or Jersey and no international shipping. Report damage within 7 working days of delivery.
ReturnsRequest a return within 30 days of receiving the order and contact the store before sending. Items must be unused and in the original box. The customer pays return postage. Refunds within 7 days of the goods reaching the warehouse. Faults: 1-year guarantee, 5 years in total if registered within 28 days.
HeadquartersStretford, Manchester
Parent companyEurosonic Group Limited

Electrolux Small Domestic Appliances contact

Electrolux Small Domestic Appliances FAQs

Is this the official Electrolux website?

It is a licensed store rather than one run by Electrolux itself. Eurosonic Group Limited, an electrical wholesaler based in Stretford, Manchester, operates it with permission from AB Electrolux.

How do I get five years of cover on an appliance from this store?

Register the product within 28 days of purchase. That adds 4 years to the standard 1-year guarantee.

Can I get next-day delivery?

Yes, on weekdays. Orders placed by 12pm Monday to Friday go out with FedEx for delivery on the next working day.

What should I do if my appliance arrives damaged?

Tell the store within 7 working days of delivery. For a change-of-mind return, get in touch before posting anything back.

How quickly are refunds paid?

Once a returned item is back at the warehouse, the refund is processed within 7 days, provided it is unused and boxed.