eFlorist
eFlorist delivers flowers across the UK through a network of local florists, who make each bouquet by hand. The business goes back to 1947, when it started as the British Teleflower Service, and it now belongs to Euroflorist Group. It suits anyone sending flowers for a birthday, Mother's Day or a bereavement, including people who leave it to the last minute.
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About eFlorist
Occasions and formats
Bouquets are grouped by occasion, including birthdays, Valentine's Day, Mother's Day and sympathy, and there's even a 100-rose arrangement. Besides hand-delivered bouquets, there are flowers by post and letterbox flowers. Every bouquet carries a 7-day freshness guarantee, and the arrangements are made up by a network of more than 1,500 independent florists.
Delivery timings
Same-day delivery reaches most UK addresses when you order by 2pm. Next-day and future-date delivery are available too. Same-day and next-day options reach cities from Glasgow and Edinburgh down to Manchester, Birmingham and London. If you send flowers often, the Delivery Pass covers unlimited free deliveries for six months.
Changes, payment and sourcing
Flowers are perishable, so the policy focuses on amending or cancelling orders rather than returns. Changes may not be possible on the day of dispatch. At Christmas, Valentine's Day and Mother's Day, up to 96 hours' notice can be required. Visa, Mastercard and PayPal are accepted, and students can claim a discount through Student Beans. eFlorist prioritises local British growers and supports eco-friendly farming communities.
Sustainability at eFlorist
eFlorist embraces sustainability and community, prioritising local British growers and supporting eco-friendly farming communities.
eFlorist quick facts
| Delivery | <p>Same-day delivery if ordered before 2pm. Next-day and future date delivery available.</p> |
|---|---|
| Returns | Due to the perishable nature of flowers, eFlorist UK's policy focuses on order amendments and cancellations. While they strive to accommodate changes, amendments may not be possible on the day of dispatch, especially during peak periods like Christmas, Valentine's Day, and Mother's Day, where 96 hours' notice may be required. |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Delivery Pass |
| Founded | 1947 |
| Headquarters | United Kingdom |
| Parent company | Euroflorist Group |
| Stores | Online + local florist network |
eFlorist contact
- Website
- eflorist.co.uk
- Hours
- Phone: Mon-Fri 9am-5pm, Sat 9am-3pm. Email: Mon-Fri 8am-4:30pm, Sat 9am-3pm. Live Chat: Mon-Sat 10am-12pm & 2pm-4pm.
eFlorist FAQs
Can I change an eFlorist order once it's placed?
Often, but amendments may not be possible on the day of dispatch. Around Christmas, Valentine's Day and Mother's Day, up to 96 hours' notice can be needed.
What is the eFlorist Delivery Pass?
It's a pass for regular senders that covers unlimited free deliveries for six months. It suits anyone who sends flowers several times a year.
How long should eFlorist flowers stay fresh?
Bouquets come with a 7-day freshness guarantee, and each one is arranged by hand by a local florist.
Who owns eFlorist?
eFlorist is part of Euroflorist Group. It began in 1947 as the British Teleflower Service and later traded as Teleflorist.
