Debenhams
The Debenhams name dates back to 1778, and today the brand trades online as part of Boohoo Group. The site works like a department store crossed with a marketplace, covering fashion for the whole family, homeware, garden furniture and beauty. Some products come from other sellers, so a single order can arrive in more than one parcel.
Popular at Debenhams
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Debenhams in our gift guides
Gift guides with Debenhams picks, price-compared.
- Gifts for runners
- Graduation gifts
- Wedding gifts
- Secret Santa gifts under £20Under £20
- Gifts for travellers
- Gifts for your best friend
Shop Debenhams by category
Where Debenhams sits on Shopperazzi, with the other shops in each.
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- Price drops on what you watch
- Gift ideas when you need them
On sale at Debenhams
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Debenhams offers
Older offers: still live, but they've been running a while.
About Debenhams
Inside the online store
Fashion covers women, men and children, from knitwear and dresses to occasionwear and everyday basics. The home section includes bedding, soft furnishings, kitchenware and décor, with garden furniture for outdoor space. Beauty brings skincare, makeup and fragrance from established brands such as Kiehl's.
Before you check out
Standard delivery starts at £2.99 and is free once an order passes £50. A next-day service is offered, and some orders can be collected from partner locations. Because items may ship from different sellers, expect separate parcels and check timings at checkout. Unworn items with tags attached can be returned within 28 days. There is a printerless return option, and concession items come with their own return instructions.
Paying and extras
Debenhams accepts Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Klarna and Clearpay are there for paying later. Students get a discount once they verify through Student Beans. Gift cards are available, and the site ships to international addresses. As part of Boohoo Group, Debenhams says it is working towards more responsible sourcing.
Sustainability at Debenhams
As part of Boohoo Group, Debenhams is working towards more sustainable practices including responsible sourcing.
Debenhams quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Standard delivery from £2.99. Free delivery over £50. Next day delivery available. Click & Collect at partner locations. |
| Returns | Free returns within 28 days. Items must be unworn with tags attached. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, Clearpay |
| Gift cards | Yes |
| Loyalty scheme | Beauty Club |
| Founded | 1778 |
| Headquarters | Manchester, England |
| Parent company | Boohoo Group |
| Stores | Online primarily |
Debenhams contact
- Website
- debenhams.com
- Phone
- 0344 800 8877
- Hours
- Monday-Friday 9am-5pm
Debenhams FAQs
Why might my Debenhams order come in several parcels?
Some Debenhams products are sent by different sellers, so items from one order can arrive separately and at different times.
Can I pick up a Debenhams order instead of having it delivered?
Yes. Click and collect is available at partner locations, as an alternative to standard or next-day home delivery.
Do I need a printer to send a Debenhams return?
No. Debenhams has a printerless return option. Items must be unworn with tags attached and sent back within 28 days, and concession items have separate instructions.
Who owns Debenhams today?
Debenhams is owned by Boohoo Group, which bought the brand in 2021. It now trades online and is headquartered in Manchester.
Can I send a Debenhams order abroad?
Yes. International delivery is available, alongside standard UK delivery from £2.99 and a next-day option.
