dbrand
dbrand offers premium device customisation with high-quality skins, cases, and screen protectors for a wide range of electronics.
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About dbrand
Founded on 11th November 2011, dbrand quickly established itself as the global leader in device customisation. Known for their innovative approach and a touch of robotic charm, dbrand specialises in creating high-quality skins, cases, and screen protectors that offer both superior protection and distinctive style. Their commitment to precision engineering ensures every product fits flawlessly, transforming your tech into a personalised statement.
Explore the dbrand Product Range
dbrand offers an extensive selection of accessories for a wide array of devices. From the latest Galaxy S26 Series phones to popular gaming consoles like the Nintendo Switch, you'll find custom-fit solutions. Discover their unique product lines such as the durable Killswitch cases, visually striking Colormatched Skins, and intricate designs like Sketch 2D and Circuit Board. Their collaboration with JerryRigEverything brought forth the highly acclaimed Teardown Cases, showcasing internal components. Beyond aesthetics, dbrand also provides robust Screen Protectors for ultimate display defence.
Seamless Shopping & Support
Shopping at dbrand is a smooth experience, backed by efficient logistics and customer care. They offer free tracked shipping to the United States for orders over $65, with products shipping directly from their Canadian warehouse to USPS hubs for expedited delivery. Returns are made easy with a 30-day policy and a self-service portal for US and Canadian customers, offering options for refunds or store credit. Their dedicated support team aims to respond to enquiries within 1-3 business days, ensuring a hassle-free shopping journey.
dbrand quick facts
| Free delivery | On orders over £65 |
|---|---|
| Delivery | Most orders over $65 (USD) get free tracked shipping to the United States. Orders ship from dbrand's Canadian warehouse directly to USPS hubs in the US, ensuring faster delivery without customs delays. Standard tracked shipping typically takes 2-5 business days, with orders processed within 12-72 hours. |
| Returns | Returns are accepted within 30 days of delivery for US & Canada customers via a self-service portal. Refunds to the original payment method incur a US$5.00 restocking fee; however, this fee is waived if you choose store credit. Items must be shipped back within 7 days of receiving the return label. Refunds are processed within 48 hours of the label scan. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2011 |
| Headquarters | Canada |
dbrand contact
- Website
- dbrand.com
dbrand FAQs
How can I track my dbrand order?
You can track your order by visiting the 'Order Lookup' section on their website or by logging into your account. A shipping confirmation email with a tracking link will be sent once your package is scanned by USPS.
What is dbrand's return policy?
dbrand offers a 30-day return policy from the date of delivery for customers in the US and Canada via their self-service portal. Refunds to the original payment method incur a US$5.00 restocking fee, which is waived if you opt for store credit.
Where does dbrand ship from?
dbrand ships from their warehouse in Canada. For US orders, they have a direct relationship with USPS, sending orders straight to a USPS hub in the United States to avoid customs delays and additional import fees.
Does dbrand offer free shipping?
Yes, dbrand offers free tracked shipping to the United States for most orders over $65. For orders below this threshold, standard shipping options are available.
How long does it take for dbrand customer support to respond?
After submitting a ticket, you can generally expect a response from dbrand's customer support team within 1-3 business days.