City Cruises
City Cruises runs sightseeing and dining cruises on the Thames, sailing from piers at Greenwich, Tower, Westminster and the London Eye. It belongs to City Experiences, which also runs tours in places such as New York and San Francisco. It suits London visitors, couples marking an occasion and anyone looking for an experience to give as a present.
Our pick at City Cruises
Family Ticket for Lunch and Afternoon Tea Cruise
Why this one: The best of the 2 offers here. Picks follow these rules; nobody pays for them.
City Cruises offers2
More ways to save at City Cruises
- Gift cardsAvailable if you're buying for someone else.
Never miss a City Cruises deal
Follow City Cruises and its new codes, offers and price drops land in your feed. Save any deal to come back to it.
About City Cruises
Choosing a cruise
Sightseeing cruises come with commentary on the landmarks you pass, which makes them an easy introduction to London. Dining cruises pair a meal with river views, and there are special sailings for dates such as Valentine's Day and New Year. Away from the water, the wider group runs walking tours and food tours led by local guides.
Booking and tickets
Tickets are booked online and arrive electronically, so nothing is posted. After booking you can reschedule or add extras through the website. Cancellation and refund terms depend on the ticket type, so check them before paying. Booking ahead is advised to avoid queues, though walk-up tickets may be sold at the piers. Payment is by Visa, Mastercard or PayPal.
Gifting and beyond London
Gift cards are available, which work well for a birthday or anniversary. Further afield, City Experiences covers trips such as the Statue of Liberty, Niagara Falls boat tours and ferries to national parks. City Cruises is part of the Hornblower Group.
Sustainability at City Cruises
Giffgaff Recycle is committed to reducing electronic waste by providing a platform for customers to sell their old phones and tech. Devices are either refurbished for reuse or responsibly recycled, contributing to a more sustainable environment.
City Cruises quick facts
| Delivery | City Cruises is a London cruise experience. Tickets and booking confirmations are delivered electronically. No physical delivery is involved. |
|---|---|
| Returns | Cancellation and refund policies vary by ticket type and booking. Contact City Cruises customer service for assistance. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Gift cards | Yes |
| Headquarters | London |
| Parent company | City Experiences / Hornblower Group |
| Stores | 4 London piers |
City Cruises contact
- Website
- cityexperiences.com
- Hours
- Monday – Sunday 6am – 8pm GMT
City Cruises FAQs
Which piers can I board from?
Cruises leave from Greenwich, Tower, Westminster and London Eye piers, so you can pick the one that fits your day.
Do I need printed tickets?
No. Tickets and confirmations are sent electronically, and nothing is posted to your address.
Can I change the date of my cruise?
Yes, the online booking tools let you reschedule your experience or add enhancements after you've booked, subject to the ticket's terms.
Can I give a City Cruises trip as a present?
Yes, gift cards are sold, so you can give a cruise or tour and let the recipient choose a date.