Chums
Chums is a family-run clothing and home retailer from Merseyside, trading since 1981. It dresses mature men and women in comfortable, practical styles and adds a large homeware section on top. Shoppers who want easy-fitting trousers, warm knitwear or supportive slippers from familiar names will find plenty here. Orders are delivered across the UK, and most items can be returned free within 30 days.
2on sale176productsUpdated 21st October 2026
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More ways to save at Chums
- Student discountChums offers a 5% student discount with code CHUM5, which includes free delivery. Students can also get 10% off their first order via Student Beans.
- NHS discountChums offers a 7% NHS Staff Discount with code SHOP7, including free delivery. Discounts of 10% and 15% for NHS staff and key workers are also available, with the 15% discount accessible via healthservicediscounts.com.
- Military discountChums provides a military discount, typically 15%, accessible through verification services like Defence Discount Service in the UK. Some sources also mention a 20% military discount.
- Join Complete SavingsA subscription-based savings program offering members cashback rewards and discounts at over 1,000 UK online retailers.
- Free delivery
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About Chums
Clothes, shoes and homeware
The clothing side covers shirts, blouses, knitwear, nightwear, coats and jackets, plus shorts and t-shirts for summer. Trousers come in several cuts, including cargo, chino, corduroy and elasticated waist styles. You'll spot Farah, Regatta and Champion labels throughout. Footwear includes shoes, boots and slippers from Skechers, Dr Keller and Cushion Walk. For the home, Chums sells soft furnishings, cookware and electrical appliances, including lines from Silentnight, Christy and Belledorm.
Delivery and returns at a glance
Standard UK delivery costs £5.95, or £7.00 to the Scottish Highlands and Islands, and orders over £60 can qualify for free standard delivery. Express delivery takes one to two working days for in-stock items, at extra cost. Evri carries parcels and sends a 16-digit tracking number. Returns are free within 30 days using the prepaid label, at an Evri ParcelShop or locker, or at more than 300 Asda stores. Made-to-measure, bulky and hygiene items have their own conditions.
Paying and getting help
Visa, Mastercard and PayPal are accepted, and a finance option is listed too. Students, NHS staff and military personnel can claim discounts. The phone line, 03333 554455, opens seven days a week, with longer hours early in the week. You can also email [email protected].
Sustainability at Chums
Chums is committed to minimising waste and reducing its carbon footprint. Initiatives include efficient operations, internal and customer recycling promotion, LED lighting, and a 'Cycle to Work' scheme. Catalogues are printed on 100% sustainably resourced, paper-wrapped material. Plastic packaging uses a minimum of 30% recycled content, with most bags at least 68% recycled and fully recyclable.
Chums quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | UK delivery available. |
| Returns | Returns accepted - check website for policy |
| Payment methods | Visa, Mastercard, PayPal, Finance |
| Loyalty scheme | Complete Savings |
| Founded | 1981 |
| Headquarters | Liverpool, England |
| Parent company | Chums Limited |
| Stores | Online only |
Chums contact
- Website
- chums.co.uk
- Phone
- 03333 554455
- Hours
- 8am to 8pm Monday and Tuesday, 8am to 6:30pm Wednesday to Friday, 8am to 5pm on Saturday and 9am to 5pm on Sunday (excluding bank holidays)
Chums FAQs
How much does Chums charge for delivery?
Standard UK delivery is £5.95, rising to £7.00 for the Scottish Highlands and Islands. Orders over £60 can qualify for free standard delivery.
Can I return a Chums order at Asda?
Yes. As well as Evri ParcelShops and lockers, returns can be dropped at more than 300 Asda locations within 30 days.
Does Chums post orders outside the UK?
No. Chums only delivers to UK addresses and does not offer international shipping.
Is Chums an online-only shop?
Yes. There are no high street branches; Chums sells through its website and its long-running mail order catalogue.
