Christmas Letters from Santa
Christmas Letters from Santa offers authentic, personalised letters from Santa Claus with free worldwide delivery, making Christmas truly magical for children and creating cherished memories.
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About Christmas Letters from Santa
Christmas Letters from Santa is dedicated to bringing the enchantment of the festive season directly to children worldwide. We specialise in creating authentic, personalised letters from Santa Claus, designed to spark joy and wonder. Our service ensures that every child can receive a unique and memorable message, making their Christmas truly magical. We believe in the power of imagination and strive to deliver a high-quality, heartfelt experience.
Our Personalised Product Range
Our primary product is a bespoke, personalised letter from Santa Claus. Each letter is crafted with care, featuring details unique to your child to make the message feel truly special. The letters are presented in an authentic, textured envelope, addressed directly to the child, and proudly stamped 'From the North Pole' for an extra touch of festive charm. This attention to detail ensures that the moment of receiving and opening the letter is as magical as the message inside. We offer free worldwide delivery, making this unique Christmas gift accessible to families everywhere.
The Christmas Letters from Santa Experience
We aim to make the ordering process seamless, allowing you to create a personalised letter in minutes. While we encourage early ordering, dispatch begins in mid-November for international letters and late November for UK letters, ensuring they arrive perfectly timed for Christmas. For urgent requests, a 'Skip the Queue' option is available. We are committed to excellent customer service; for any questions regarding your order or our letters, you can easily reach us via email at [email protected]. We wish all our customers a very Merry Christmas and hope you'll return to spread the cheer next year!
Christmas Letters from Santa quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free worldwide delivery on all personalised letters. Letters are posted from mid-November (international) and late November (UK) to arrive before Christmas, typically within 7 working days from dispatch. A 'Skip the Queue' option is available for earlier dispatch. |
| Returns | Due to the personalised nature of the letters, returns may be limited. Please ensure all details are correct on the screen proof before payment, as changes may not be possible after processing. For specific queries regarding lost or damaged items, please contact customer service. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Headquarters | London, UK |
| Parent company | CLEVERGUARD TECHNOLOGY CO., LIMITED |
| Stores | 0 |
Christmas Letters from Santa contact
- Hours
- Mon~Fri, 9AM to 6PM GTM+8
Christmas Letters from Santa FAQs
What is included in a Christmas Letter from Santa?
Each order includes a personalised letter from Santa Claus, folded and sealed within an authentic, textured envelope. The envelope is printed with the recipient's name and address and stamped 'From the North Pole' for added magic. Free worldwide delivery is also included.
When do you post the letters?
Unless you ordered the 'Skip the Queue' extra, we start posting letters at the end of November (to land during the beginning of December). UK letters typically start posting around November 17th, and international letters around November 12th.
How long does delivery take?
Letters should arrive within 7 working days from the date of your dispatch email. Please note that these are estimates and can vary depending on your location and local postal services.
What if my letter gets lost or damaged?
The website mentions a FAQ section for 'What if my letter gets lost or damaged in the post?' but does not provide the answer. Please contact customer service at [email protected] for assistance with lost or damaged letters.
How can I contact Christmas Letters from Santa?
You can get in touch with us by emailing [email protected]. We are happy to assist with any queries or issues you may have regarding your order.
Do you offer international delivery?
Yes, we offer free worldwide delivery on all personalised Christmas letters from Santa. Letters are sent via first class post or the equivalent international service.