Childrensalon
Childrensalon is a family-run childrenswear retailer from Royal Tunbridge Wells in Kent, dressing children since 1952. It stocks more than 280 designer labels for babies, girls and boys, including Burberry, Gucci, Moncler, Balenciaga and Dolce & Gabbana. The shop suits parents and grandparents buying special-occasion outfits or investment pieces. Orders go to over 170 countries, with standard and express delivery available.
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More ways to save at Childrensalon
- Join Childrensalon RewardsMembers earn points with every purchase, which can be redeemed for vouchers on future orders and unlock exclusive benefits such as complimentary services, early access to sales, and special promotions.
- Free delivery
- Gift cardsAvailable if you're buying for someone else.
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About Childrensalon
From one boutique to a global shop
Sybil Harriman opened the business as The Children's Salon, a single shop in Royal Tunbridge Wells. Her daughter, Michele Harriman-Smith, now leads it, and the company still runs from the same Kent town. Today it trades online and ships from its own distribution centre.
What's in the wardrobe
The catalogue splits into baby clothes, girls' fashion, boys' fashion and children's shoes. Designer houses sit alongside smaller labels, so you can find both everyday outfits and pieces for weddings, parties or religious festivals. Seasonal edits, such as spring dresses or holiday sunwear, help narrow a very large selection. If sizing is a worry, the service team can advise and convert sizes for US buyers.
Ordering and aftercare
Standard and express shipping are offered, and the returns policy gives you 28 days. Payment options include Visa, Mastercard, American Express, PayPal and Klarna, and gift cards can be bought too. Customer service is reachable by live chat, phone, WhatsApp or text, seven days a week. Childrensalon Rewards gives points on purchases that build towards future orders. The company has a sustainability promise built on a cleaner planet, a fairer industry and brighter communities, and encourages reuse and recycling.
Sustainability at Childrensalon
Childrensalon is committed to building a better future for children through sustainability. Their promise focuses on a cleaner planet, a fairer industry (respecting human rights, championing workers), and brighter communities (more opportunities for children). They aim to minimise impact, encourage partner brands, empower customers, and inspire reuse and recycling, acknowledging it's an ongoing journey.
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Childrensalon quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Worldwide delivery to 170+ countries. Express and standard options available. |
| Returns | 28-day returns policy |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Childrensalon Rewards |
| Founded | 1952 |
| Headquarters | Royal Tunbridge Wells, Kent |
| Parent company | Childrensalon Group Limited |
| Stores | Online + distribution centre |
Childrensalon contact
- Website
- childrensalon.com
- Phone
- +44 1892 779110
- Hours
- Monday to Friday: 7am to 10pm (UK time), Saturday: 7am to 5pm (UK time), Sunday: 7am to 5pm (UK time)
Childrensalon FAQs
Where is Childrensalon based?
The company is headquartered in Royal Tunbridge Wells, Kent, where it began as a single boutique. It now sells online and ships from its distribution centre.
How long do I have to return an item to Childrensalon?
Childrensalon works to a 28-day returns policy. Check the website for details on how to send items back.
Can I spread the cost of an order?
Klarna is offered at checkout alongside Visa, Mastercard, American Express and PayPal, giving you a choice of how to pay.
What hours is customer service open?
The team works Monday to Friday from 7am to 10pm and at weekends from 7am to 5pm, UK time. You can contact them by chat, phone, WhatsApp or text.
