Chelsea Florals
Chelsea Florals offers luxury hand-tied bouquets and stunning floral arrangements for every occasion, delivered across the UK mainland.
About Chelsea Florals
Chelsea Florals, an esteemed online florist based in London, UK, emerged in 2010 from the successful luxury interior design company, Hello of Mayfair. This unique heritage imbues their floral creations with a distinct sense of style and sophistication. Inspired by diverse influences, from London's iconic architecture to romantic European landscapes, each bouquet tells a story. Their commitment to craftsmanship and quality has established them as a go-to destination for discerning customers seeking premium floral arrangements.
Explore the Exquisite Floral Collections
At chelseaflorals.co.uk, you'll find a meticulously curated selection of flowers for every occasion. Their core offerings include stunning hand-tied bouquets, luxurious arrangements, and vibrant seasonal collections that capture the essence of each time of year. For those special moments, explore their dedicated range of wedding bouquets, designed to complement your big day perfectly. Beyond celebrations, they also provide insightful guides on popular blooms like peonies, daffodils, and tulips, showcasing their passion and expertise in floristry. Whether you're looking to buy roses online, send a birthday bouquet, or simply brighten a home, Chelsea Florals offers unparalleled elegance.
Seamless Shopping and Dedicated Service
Shopping for luxury flowers online has never been easier. Chelsea Florals provides free delivery on all bouquets across the UK mainland, ensuring your beautiful arrangements arrive promptly and in perfect condition. Their customer service team is readily available Monday to Friday, from 9:30 am to 8:00 pm, to assist with any queries regarding ordering, delivery, or product information. With a clear returns policy and a focus on customer satisfaction, Chelsea Florals strives to make every purchase a delightful experience. Additionally, they offer valuable discounts for students and military personnel, reflecting their appreciation for various communities.
Sustainability at Chelsea Florals
Chelsea Florals highlights a 'Spotlight on sustainability' on their About page, indicating a commitment to eco-friendly practices and responsible sourcing within their floristry.
Chelsea Florals quick facts
| Delivery | <p>UK delivery available.</p> |
|---|---|
| Returns | Customers can receive a full refund for goods if notified within 48 hours of delivery. Returns must include a copy of the order and reason for return. Refunds, including delivery charges, are processed within 14 days of the cancellation request. Items that have been unsealed or tampered with are not eligible for return unless faulty or damaged. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2010 |
| Headquarters | United Kingdom |
| Parent company | Hello of Mayfair |
| Stores | Online |
Chelsea Florals contact
- Website
- chelseaflorals.co.uk
- Phone
- +448000326333
- Hours
- Monday to Friday, 9:30 am to 8:00 pm
Shop Chelsea Florals by category
Where Chelsea Florals sits on Shopperazzi, with the other shops in each.
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Chelsea Florals FAQs
How do I order at chelseaflorals.co.uk?
You can place an order directly on our website. For any additional product information or clarification, please contact our Customer Service team via email at [email protected] or by phone.
How do I know my order has been confirmed successfully?
Once your order is authorised, we will send you a confirmation email detailing your purchase. The contract for your order will only become valid once we send you a second email confirming dispatch.
Can I change or cancel my order once submitted?
If your items have not yet been couriered, you may be able to cancel your order by calling our Customer Services team. For dispatched items, cancellations are only accepted if the items are faulty or damaged, or if they have not been unsealed or tampered with.
What are your delivery terms?
We offer door-to-door delivery exclusively across UK mainland. Stock items are typically available for delivery within 1 to 3 working days from the date the order is received. Estimated delivery times are also displayed on each product page.
What is your returns policy?
You are eligible for a full refund for any purchased goods if we are notified within 48 hours of receipt of delivery. Please include a copy of your order and the reason for your return. Refunds, inclusive of the original delivery charge, are processed within 14 days of the date we receive your cancellation request.
