Chantecaille
Chantecaille sells luxury beauty built on botanical ingredients: skincare, makeup and fragrance, all cruelty-free. Its UK arm was incorporated in 2002 and sells online with free standard delivery on every order. It suits shoppers who want high-end formulas and like knowing that part of each purchase goes to wildlife conservation.
12on sale171productsUpdated 24th June 2026
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More ways to save at Chantecaille
- Student discountChantecaille offers student discounts via Student Beans.
- NHS discountChantecaille offers a 15% discount to healthcare workers via ID.me verification.
- Military discountChantecaille offers a 15% discount to military/troops via ID.me verification.
- Join Les Loyales ProgrammeJoin the 'Les Loyales Programme' to earn 1 point for every £1 spent. Redeem points for discounts (£10-£30 off), receive birthday gift vouchers, enjoy complimentary virtual consultations, access exclusive content, get early product previews, and benefit from free standard UK delivery.
- Free delivery
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About Chantecaille
Skin first
The skincare line covers cleansers, toners, moisturisers, serums and masks, plus eye and lip treatments. Products target firming, radiance, hydration and redness or sensitivity, and the Bio Lifting Serum+ is among the serums. Body care is also available.
Makeup and scent
Makeup spans complexion, cheeks, lips and eyes. Two familiar products are the Faux Cils Longest Lash Mascara and the Future Skin Gel Foundation, and there are lip veils and palettes too. Many makeup products are vegan, and professional brushes are sold too. The fragrances, like everything else, are cruelty-free.
Delivery, rewards and giving back
Standard delivery is free on all UK orders, but the shop does not ship abroad. Returns terms aren't spelled out, so contact customer care by phone or email before sending anything back. Payment is by Visa, Mastercard or PayPal.
The Les Loyales Programme gives 1 point per £1 spent, with birthday gifts, virtual consultations, masterclasses and early product access. Students can verify through Student Beans, and healthcare and military staff through ID.me. Chantecaille donates 5% of every purchase to groups protecting wild species and spaces.
Sustainability at Chantecaille
Chantecaille is committed to conservation, donating 5% of every purchase to support wild species and spaces globally. Their luxurious, clean formulas are crafted with pure botanical ingredients and innovative science, reflecting a dedication to cruelty-free and give-back beauty.
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Chantecaille quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | <p>UK delivery available.</p> |
| Returns | While specific details are not explicitly stated, Chantecaille UK is expected to offer returns for unused and unopened products within a standard timeframe. For precise return instructions and conditions, customers are advised to contact their customer service team directly. |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Les Loyales Programme |
| Founded | 2002 |
| Headquarters | United Kingdom |
| Parent company | Beiersdorf AG |
| Stores | Online |
Chantecaille contact
- Website
- chantecaille.co.uk
- Phone
- 020 74956808
Chantecaille FAQs
Is everything Chantecaille sells cruelty-free?
Yes. All Chantecaille products are cruelty-free, and many of the makeup formulas are vegan as well.
What do Chantecaille loyalty members get?
Les Loyales members earn 1 point per £1, redeemable later, plus birthday gifts, virtual consultations, masterclasses and early access to new products.
Can I return Chantecaille products?
The returns conditions are not published in detail, so contact Chantecaille UK customer care by phone or email for instructions before sending items back.
Can healthcare workers get a discount?
Yes. Healthcare and military staff can verify through ID.me for a discount, and students can do the same through Student Beans.
