CeX
CeX is the UK's leading retailer for pre-owned electronics and entertainment, offering a vast selection of phones, consoles, games, and tech at great value, alongside a popular trade-in service.
About CeX
CeX, short for Complete Entertainment Exchange, has been a cornerstone of the UK's pre-owned electronics market since its founding in 1992. Headquartered in Watford, Hertfordshire, CeX has grown from a single store to a vast network of hundreds of locations across the UK and internationally. The company's mission is to provide a trusted platform for customers to buy, sell, and exchange a wide range of technology and entertainment products, promoting sustainability and affordability in consumer electronics.
Discover the CeX Product Range
At CeX, you'll find an incredible variety of products, all rigorously tested and graded for quality. Their extensive categories include mobile phones from top brands, laptops and desktop computers, and a comprehensive selection of gaming consoles such as PlayStation, Xbox, and Nintendo Switch. Gamers can delve into thousands of pre-owned video games, while film and music enthusiasts can browse a huge collection of DVDs, Blu-rays, and CDs. Additionally, CeX stocks various accessories, components, and other tech gadgets, making it a one-stop shop for all your entertainment and computing needs.
Smart Shopping and Trade-Ins
CeX offers a smart way to manage your electronics. Not only can you purchase items at competitive prices, but you can also easily sell your old phones, games, and gadgets for cash or trade them in for CeX vouchers. These vouchers provide greater value and never expire, making them a popular choice for customers looking to upgrade their tech or entertainment collection. With a commitment to customer satisfaction, CeX ensures all products are in good working order, backed by their robust testing procedures. Students can also enjoy exclusive discounts, making quality tech even more accessible.
Sustainability at CeX
Promoting reuse and recycling of electronics
CeX quick facts
| Delivery | Standard delivery from £1.95; free Click and Collect |
|---|---|
| Returns | 24-month warranty on all products; 14-day returns |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, CeX Vouchers |
| Gift cards | Yes |
| Loyalty scheme | CeX Membership |
| Founded | 1992 |
| Headquarters | London, United Kingdom |
| Parent company | CeX Limited |
| Stores | 400+ |
CeX contact
- Website
- uk.webuy.com
- Phone
- 0330 205 0203
- Hours
- General store opening hours: Monday to Saturday from 10:00 AM to 07:00 PM, Sunday from 11:00 AM to 06:00 PM. For specific store hours, please check their Store Locator.
Shop CeX by category
Where CeX sits on Shopperazzi, with the other shops in each.
Follow CeX
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
CeX FAQs
What kind of products does CeX sell?
CeX specialises in pre-owned electronics and entertainment. You can find a wide range of products including mobile phones, tablets, laptops, desktop PCs, video games and consoles, DVDs, Blu-rays, and various other gadgets and accessories.
How does CeX ensure the quality of its pre-owned products?
All items sold by CeX undergo rigorous testing by trained staff to ensure they are in full working order. Products are graded based on their cosmetic condition, and a warranty is provided for added peace of mind.
Can I sell or exchange my old electronics at CeX?
Yes, CeX operates a popular buy, sell, and exchange service. You can bring your unwanted electronics, games, and movies into a store or use their online service to get cash or store credit for your items.
How can I contact CeX customer service?
CeX does not provide a dedicated customer service phone number or direct email address. For inquiries, customers are directed to use the "Contact Us" form available on their official website.
