
Briggs & Riley Travelware
Briggs & Riley makes suitcases and travel bags for people who fly often and want one case to last for years. The brand dates from 1993, belongs to U.S. Luggage LLC and runs a UK site at briggs-riley.co.uk. Its big selling point is a lifetime guarantee on the working parts of every bag. Many cases also expand for extra packing room.
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- Student discountBriggs & Riley offers a 15% student discount on all orders, available through verification providers like TOTUM and Gocertify.
- NHS discountNHS and healthcare workers can enjoy a 15% discount on full-price items, verified via partners such as Health Service Discounts and Gocertify.
- Military discountActive military personnel and veterans receive a 15% discount on full-price merchandise, offered in partnership with GovX and Gocertify.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
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About Briggs & Riley Travelware
What's in the range
Luggage makes up most of the catalogue. Cabin cases include underseat bags sized to sit beneath an aircraft seat, and checked cases come in hard shell and soft sided versions. Garment bags and duffles on wheels, plus trunk-style cases, suit longer or more formal trips.
For daily carry there are backpacks for work and laptops, briefcases, totes, crossbody bags and weekenders. Smaller add-ons include packing cubes, toiletry bags and patches for personalising a bag.
The guarantee and the CX system
The Simple As That® guarantee covers how a bag functions, for life. According to the brand, no proof of purchase is needed, and repairs are covered even when an airline did the damage. Many cases use the patented CX system, which expands for extra room and then compresses back down to the normal size.
Before you order
UK delivery comes in standard and express speeds, and larger items travel by courier. Orders over £50 ship free. Unused items can go back within 30 days, and returns cost nothing. Visa, Mastercard, American Express and PayPal are all accepted. Students can verify with TOTUM or Gocertify for a discount, which also extends to NHS staff and military personnel. Shopperazzi shows the brand's current luggage alongside its delivery details.
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Briggs & Riley Travelware quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | <p>UK delivery available. Express and standard options. Large items delivered via courier.</p> |
| Returns | <p>Returns accepted within 30 days on unused items. Lifetime guarantee on all functional aspects.</p> |
| Payment methods | Visa, Mastercard, PayPal, American Express |
| Founded | 1993 |
| Headquarters | USA (UK operations) |
| Parent company | U.S. Luggage LLC |
| Stores | Online only |
Briggs & Riley Travelware contact
- Website
- briggs-riley.co.uk
- Phone
- +44 (0)1491 642 333
- Hours
- Mon-Fri 9am-5pm
Briggs & Riley Travelware FAQs
How long do I have to return a Briggs & Riley bag?
Unused items can be returned within 30 days, and returns are free. Problems with how a bag works later on fall under the separate lifetime guarantee.
Does the guarantee cover damage caused by an airline?
Yes. The Simple As That® guarantee covers a bag's functional parts for life, and the brand says that includes airline damage. You don't need proof of purchase to claim.
When does delivery become free?
UK orders over £50 are delivered free of charge. Both standard and express services are offered, and large items are sent by courier.
Who owns Briggs & Riley?
The brand is part of U.S. Luggage LLC. It was founded in 1993, has its global head office in Hauppauge, New York, and runs a UK office in Henley-on-Thames.


















