Breakdown Assist
Breakdown Assist sells breakdown cover and roadside assistance for UK drivers, with single trip policies for driving in Europe. Cover can follow a vehicle, a named person or a whole household. Its recovery network has more than 350 operators and over 3,500 recovery vehicles. It suits motorists who want to pick the kind of cover that fits their household.
About Breakdown Assist
Choosing a policy
- Vehicle cover protects a named car, a van up to 3500kg or a motorbike, whoever is driving.
- Personal cover protects a named person in any eligible vehicle, as driver or passenger.
- Joint and family policies take in as many as four people or vehicles sharing one address.
- Single trip European cover runs from the moment you leave home in the UK until you get back.
Caravan and trailer cover comes with every policy.
What happens at the roadside
Operators handle electrical and mechanical faults as well as misfuelling. Around 4 out of 5 vehicles are fixed where they stopped, which means less waiting for a tow.
Check before you buy
UK policies take vehicles up to 16 years old. European cover is limited to 13 years, and single trip policies to 11. Couriers, hire vehicles and taxis are excluded. There is no excess as standard, though you can add a £35 voluntary excess on UK cover to lower the premium. Payment is by Visa, Mastercard or PayPal, and the policy documents set out the full eligibility rules.
Breakdown Assist quick facts
| Payment methods | Visa, Mastercard, PayPal |
|---|
Breakdown Assist contact
- Website
- breakdownassist.co.uk
- Hours
- Breakdown recovery team and call centre available 24/7.
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Breakdown Assist FAQs
Is there an excess to pay on a call-out?
Not by default. Breakdown Assist policies come with no excess, but UK customers can choose a £35 voluntary excess in return for a lower premium.
Can I use my cover in a friend's car?
Yes, with personal cover. It protects the named person in any eligible vehicle, whether they are driving or travelling as a passenger.
Will it cover my taxi or courier van?
No. Taxis, hire vehicles and courier use are excluded from standard policies. Private cars, motorbikes and vans weighing up to 3500kg can be covered.
Is my caravan included?
Yes. Every Breakdown Assist policy includes caravan and trailer cover, so a caravan or trailer behind your vehicle is looked after too.