BrandAlley
BrandAlley is a London-based online outlet for designer fashion, homeware and beauty. Rather than a fixed shop, it runs time-limited brand events, with new labels added daily. Membership is free, and you register to browse. It suits shoppers who know the brands they like, don't need one exact item, and can wait a little longer for some deliveries.
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We check daily — follow BrandAlley to catch the next one. Store info and FAQs below.
More ways to save at BrandAlley
- Student discountBrandAlley offers student discounts via UNiDAYS or Student Beans.
- NHS discountNHS staff can receive a discount by verifying employment status via HealthServiceDiscounts or through a Blue Light Card.
- Military discountMilitary/armed forces personnel are eligible for a discount via a Blue Light Card.
- Join Referral ProgrammeBrandAlley operates a referral system where both the referrer and the new user can receive rewards, such as a £10 or £20 voucher for a first purchase.
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About BrandAlley
Brands you might see
Line-ups change constantly, but the names that appear give a feel for the mix. Womenswear has included Whistles and Hobbs London, while menswear has featured Stone Island and Canada Goose. Footwear runs to boots and trainers from labels like New Balance, alongside designer handbags. In the home, Joseph Joseph kitchen kit, Le Creuset cookware and Emma Mattresses have appeared. The beauty section covers skincare, makeup and fragrance.
How ordering works
BrandAlley is online only and part of the BrandAlley Group. It delivers to the UK and Ireland. Stock held at The Outlet goes out on express dispatch. Items from the time-limited events can take longer, so check each product's estimate. Returns are accepted within 14 days if items are unworn with tags attached; contact customer service for a returns label. Payment options are Visa, Mastercard, American Express, PayPal and Klarna.
Extras and customer service
Standing discount schemes cover students (UNiDAYS or Student Beans), NHS staff (HealthServiceDiscounts) and armed forces members (Blue Light Card). A referral scheme rewards both you and the friend you invite. Customer service is reachable by phone and email through the week, with live chat on weekdays.
BrandAlley quick facts
| Delivery | <p>UK and Ireland delivery. Express dispatch from The Outlet. Flash sale items may have longer delivery times.</p> |
|---|---|
| Returns | <p>Returns accepted within 14 days. Items must be unworn with tags. Contact customer service for returns label.</p> |
| Payment methods | Visa, Mastercard, PayPal, American Express, Klarna |
| Loyalty scheme | Referral Programme |
| Founded | 2008 |
| Headquarters | London, UK |
| Parent company | BrandAlley Group |
| Stores | Online only |
BrandAlley contact
- Website
- brandalley.co.uk
- Phone
- +44 1234 230103
- Hours
- Mon-Fri 9am-5pm
BrandAlley FAQs
Does BrandAlley deliver to Ireland?
Yes. Delivery covers both the UK and Ireland. Express dispatch applies to stock held at The Outlet, while items from time-limited events can take longer to arrive.
How long do I have to send something back?
You have 14 days to return items, provided they are unworn and still carry their tags. Contact customer service to get a returns label.
Can I spread the cost of an order?
Klarna is offered at checkout alongside Visa, Mastercard, American Express and PayPal. Check Klarna's terms before choosing it for a larger order.
How do I get in touch with BrandAlley?
Phone and email support runs throughout the week, and live chat is open Monday to Friday. The same team issues returns labels.
