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Botslab US

Botslab US

Botslab US is the American web store of Botslab, a 360 Group smart-security brand selling dash cams, outdoor and indoor security cameras, and video doorbells.

12on sale75productsUpdated 21st October 2026
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About Botslab US

Botslab US is the US-dollar online store of Botslab, a maker of AI camera hardware for cars and homes. According to the brand's company site, Botslab is a sub-brand of 360 Group and draws on that group's AI and big-data work. American buyers can reach a toll-free support line, +1 833-603-6080, from 9 a.m. to 6 p.m. Eastern time every day of the year.

What Botslab US sells

  • Dash cams, including the four-channel G980H, the G980H Pro, the 4K G300H Plus and the NV900 Nightvue rear-mirror camera
  • Outdoor security cameras such as the W510, W311, W315 and W317, plus the W101 camera that mounts on a window
  • Indoor cameras: the C212, the C213 and the 4K C224 for watching babies and pets
  • R810 and R810 SE video doorbells
  • Accessories, among them SD cards, CPL lens filters, fuse-tap hardwire kits and a solar panel for the doorbell

Delivery and returns

Botslab's US shipping page says orders are processed within 1 to 2 business days. Standard US delivery then takes 3 to 7 business days and expedited delivery 1 to 3, with the price worked out at checkout from the address, the service chosen and the parcel weight. UPS adds surcharges for some remote ZIP codes. Orders to Canada and other countries take 5 to 14 business days.

Unconditional returns must be requested within 30 days of receipt and approved by Botslab's support team before anything is sent back. When Botslab supplies the return label, its cost comes out of the refund unless the item is defective; shoppers who buy their own label get a full refund. Refunds are paid once the returned item has been inspected.

Warranty and support

New Botslab products carry a 1-year limited warranty, extended by 6 months when the device is registered within the warranty period. Written support requests go to [email protected], and a separate German hotline serves European customers.

Botslab US quick facts

DeliveryUS orders processed in 1 to 2 business days; standard delivery 3 to 7 business days, expedited 1 to 3 business days; cost calculated at checkout by address, service and weight (UPS surcharges for remote ZIP codes). Canada and international: 5 to 14 business days; some Canadian destinations add CAD $15 to $30.
ReturnsRequest an unconditional return within 30 days of receipt; support must approve it first. A Botslab-supplied return label is deducted from the refund unless the item is defective; a customer-bought label gets a full refund. Refund after inspection. 1-year limited warranty, plus 6 months if registered.
International shippingYes
Parent company360 Group

Botslab US contact

Hours
9 a.m. to 6 p.m. Eastern time, 365 days a year

Botslab US FAQs

How long does Botslab US take to deliver?

US standard delivery takes 3 to 7 business days after 1 to 2 business days of order processing, and expedited delivery takes 1 to 3 business days. The shipping charge is calculated at checkout from the destination, service and package weight.

What is the Botslab US return policy?

Botslab US accepts unconditional returns requested within 30 days of receipt, once the support team approves the request. If Botslab provides the label, its cost is deducted from the refund unless the product is defective; a shopper who buys their own label gets a full refund.

What warranty comes with Botslab US cameras?

New Botslab products come with a 1-year limited warranty. Registering the device within that warranty period adds another 6 months of cover, according to the brand's warranty and return page.

Who is behind Botslab US?

Botslab US is the American store of Botslab, which its company website describes as a sub-brand of 360 Group. The brand designs AI-powered dash cams, home security cameras and video doorbells.

Does Botslab US ship to Canada and other countries?

Yes. Botslab's US shipping page lists delivery to Canada and international addresses in 5 to 14 business days, and notes that some Canadian destinations carry an extra fee of CAD $15 to $30.

How can shoppers contact Botslab US customer service?

Botslab US runs a toll-free hotline, +1 833-603-6080, open 9 a.m. to 6 p.m. Eastern time 365 days a year, and answers email at [email protected]. Return requests start with the support team.