Blue Bay Travel
Blue Bay Travel is an independent holiday company in Stoke-on-Trent. It sells luxury holidays, mostly all-inclusive, to the Caribbean, Mexico, the Maldives, Mauritius and Thailand. It belongs to Co-op Travel Services Limited, is an ABTA member and books holidays with tour operators covered by ATOL. Packages usually bundle return flights, luggage and transfers into one price.
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About Blue Bay Travel
Where it sends people
The company began with Caribbean and Mexico holidays and has widened its reach since. Beach holidays remain the focus, with all-inclusive stays in the Indian Ocean and South East Asia as well as the Caribbean. City breaks and cruises are on offer too, from romantic getaways to family trips.
Pricing and protection
Blue Bay Travel keeps its pricing simple: the price shown online is the price paid, with no hidden booking fees. A Price Match Promise sits alongside it. Flexible payment options can spread the cost, and the consultants explain how these work.
Financial protection is the other big point. Blue Bay Travel is an ABTA member selling packages from ATOL-covered tour operators. Its holidays are covered by a scheme that protects customers' money if a supplier fails.
Booking and changes
A UK-based call centre handles bookings, staffed by travel experts with first-hand knowledge of the destinations. Out-of-hours consultants cover extra opening times. Travel documents and confirmations arrive by email or post. Balances, amendments and cancellations follow the booking's terms and conditions, so read them before booking. Visa, Mastercard, American Express and PayPal are accepted.
Blue Bay Travel quick facts
| Delivery | Holiday packages typically include return flights, adequate luggage, and transfers as part of the booking. All travel documents and confirmations are provided electronically or via post. |
|---|---|
| Returns | For holiday bookings, policies cover balances, amendments, and cancellations. Specific terms and conditions apply to changes or cancellations, and customers should refer to their booking details or contact Blue Bay Travel directly for assistance. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2003 |
| Headquarters | Stoke-on-Trent, UK |
| Parent company | Co-op Travel Services Limited |
Blue Bay Travel contact
- Website
- bluebaytravel.co.uk
Blue Bay Travel FAQs
Is my money protected if something goes wrong?
Yes. Blue Bay Travel is an ABTA member, and the tour operators it books with are ATOL protected. Packages are covered if a supplier fails.
Are there extra fees on top of the online price?
No. Blue Bay Travel promises that what you see on its website is what you pay. It does not add booking fees at the end.
Can I change or cancel my holiday?
Amendments and cancellations depend on the terms and conditions of each booking. Check your booking details or contact Blue Bay Travel for help.
Can I speak to someone outside office hours?
Yes. Besides the UK-based call centre, Blue Bay Travel has personal travel consultants covering out-of-hours opening times.