Betsey Johnson
Betsey Johnson is an American fashion label founded in 1978, selling statement heels and boots, novelty handbags, costume jewelry, dresses and bridal accessories.
Popular at Betsey Johnson
All products
Follow Betsey Johnson
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
On sale at Betsey Johnson
All products
About Betsey Johnson
Betsey Johnson is an American fashion brand founded in 1978 by designer Betsey Johnson and her business partner Chantal Bacon. Steven Madden, Ltd. acquired the Betsey Johnson trademarks in October 2010, and betseyjohnson.com is now operated by BJ Acquisition LLC. The store prices in US dollars and ships across the US and to Canada.
What Betsey Johnson sells
- Shoes, from boots and booties to loafers, flats, sneakers, sandals and heels, plus wide-width pairs and kids' styles
- Handbags including crossbodies, clutches, shoulder bags, totes, wallets and bag charms, and the Kitsch line of novelty bags
- Statement jewelry, sunglasses and other accessories
- Apparel such as dresses, jumpsuits, outerwear, tops, activewear and swimwear
- A bridal shop with wedding shoes, accessories and Something Blue pieces, and a Betsey Johnson by Paris Hilton collection
The site footer also links to a Betsey Johnson x ThredUp shop for pre-owned pieces, and gift cards are sold online.
Delivery and returns
Standard FedEx delivery takes 3 to 7 business days and costs $8.95, and it is free over $100 within the 48 contiguous states; clearance items are excluded from free shipping. Two Day service costs $20 and Next Day $30, and most orders are processed within 2 business days. Canadian orders pay a flat $44.95, take 1 to 2 weeks to arrive and owe local duties and taxes.
Unworn items can be returned within 30 days of delivery through the online Returns Center, which charges $6.95 per return to cover restocking and postage. The parcel should be sent within 7 days of the label being issued, refunds go to the original payment method, and clearance items cannot be returned or exchanged. Canadian customers pay their own return shipping.
Ways to save at Betsey Johnson
Students who verify a valid school email address get 25% off (checked October 2026). The footer also links to teacher, military, senior, medical and young-adult discount programs (checked October 2026).
Betsey Johnson quick facts
| Free delivery | On orders over £100 |
|---|---|
| Delivery | US: Standard (FedEx, 3-7 business days) $8.95, free over $100 to the 48 contiguous states (clearance excluded); Two Day $20; Next Day $30. Most orders process within 2 business days. Canada: $44.95 per order, 1-2 weeks, duties and taxes paid locally. |
| Returns | Return unworn items within 30 days of delivery via the online Returns Center; $6.95 fee per return covers restocking and postage. Ship within 7 days of the label being issued. Refunds to the original payment method. Clearance items cannot be returned or exchanged. Canadian customers pay return shipping. |
| International shipping | Yes |
| Gift cards | Yes |
| Founded | 1978 |
| Parent company | Steven Madden, Ltd. |
Betsey Johnson contact
- Website
- betseyjohnson.com
- Phone
- 1-866-222-4243
Betsey Johnson FAQs
How much is Betsey Johnson shipping in the US?
Standard Betsey Johnson shipping costs $8.95 and takes 3 to 7 business days, and it is free over $100 to the 48 contiguous states, excluding clearance items. Two Day shipping costs $20 and Next Day costs $30.
What is the Betsey Johnson return policy?
Betsey Johnson accepts unworn items within 30 days of delivery, and a $6.95 fee per return covers restocking and postage. Refunds go to the original payment method, and clearance items cannot be returned or exchanged.
Who owns Betsey Johnson?
Steven Madden, Ltd. has owned the Betsey Johnson trademarks since October 2010, according to its SEC filing. The designer founded the label with Chantal Bacon in 1978, and the website is operated by BJ Acquisition LLC.
Does Betsey Johnson ship to Canada?
Yes. Betsey Johnson ships to Canada for a flat $44.95 per order, with delivery taking 1 to 2 weeks. Canadian customers pay duties and taxes locally and cover their own return shipping costs.
How do shoppers contact Betsey Johnson customer service?
Betsey Johnson customer service can be reached by phone at 1-866-222-4243 or by email at [email protected]. Returns are processed at the brand's returns center in Fontana, California, using a Returns Center label.