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bbhugme

bbhugme

bbhugme, a maternity brand from Norway, centres on a pregnancy pillow you can adjust, filled with tiny EPS microbeads. Three chiropractors who worked with pregnant patients started it in 2013. Design work happens in Norway, with production in Germany. UK orders over £80 travel free, and anything bought from its own webshop can be tried for 30 days.

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About bbhugme

How the pillow adjusts

Each pregnancy pillow arrives as a set: the outer cover, the inner pillow, a travel bag and two removable Pebbles. Moving the Pebbles around changes the firmness. bbhugme says the pillow can be moulded to support the hips, bump, back, knees or ankles, both before and after the birth. Wash the inner pillow by hand only, and keep it in a cover whenever it is used. Colours include Hazel Brown, Dusty Pink and Eucalyptus. There is also a nursing pillow for feeding, plus bundles, extra covers and spare travel bags.

Dispatch and delivery

UK parcels start their journey at a Warwickshire warehouse run by a third party. DPD then delivers them in two to five business days. Below £80, postage varies with what is ordered. Packing happens on weekday mornings, and tracking details come by email or text message.

Trial, returns and warranty

If the pillow doesn't suit you within the 30-day trial, ask for a return online. Once it is approved, a prepaid label is emailed. Every part of the set must be sent back, including the Pebbles and travel bag. Faults in materials or workmanship are covered for a year. Normal settling of the filling isn't covered, and neither is harm from putting the inner pillow in a washing machine.

bbhugme quick facts

Free deliveryOn orders over £80
DeliveryUK: free delivery over £80; below that the cost depends on the items (set by the third-party warehouse). Ships from a warehouse in Warwickshire with DPD, 2 to 5 business days. Orders are fulfilled each weekday morning; Friday and weekend orders ship on the next working day. Tracking by email and/or SMS.
Returns30-day trial and return on webshop orders: request a return online and use the prepaid label emailed after approval. The complete pillow kit must be returned (inner pillow, cover, two Pebbles, travel bag). Refund confirmation within 1 to 2 weeks of processing. Faulty or missing items: email [email protected] with the order number and a photo. One-year warranty against material and workmanship defects.
International shippingYes
Founded2013
HeadquartersOslo, Norway

bbhugme FAQs

Can the bbhugme pillow go in the washing machine?

The inner pillow should not go in a washing machine. Wash it by hand, and note that machine-washing damage falls outside the warranty.

Where is bbhugme made?

Production takes place in Germany, while the design work is done in Norway, where the company is based in Oslo. UK parcels leave from Warwickshire.

What has to go back if I return the pregnancy pillow?

Everything that came in the box: the inner pillow, its cover, the travel bag and both Pebbles. The prepaid label arrives once the return is approved.

When will my order be dispatched?

Packing takes place each weekday morning, which means Friday and weekend orders go out on the following weekday. DPD then needs two to five business days.