Balsam Hill
Balsam Hill specialises in realistic artificial Christmas trees, along with wreaths, garlands, baubles and festive décor to match. The company was founded in 2006, has served UK and Irish customers since 2011 and sells online only. Its trees suit households that want a lifelike fir or spruce they can bring out again for many Christmases.
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More ways to save at Balsam Hill
- Student discountBalsam Hill offers student discounts, typically 10% to 20% off most items. Students need to verify their status through third-party verification services like UNiDAYS, Student Beans, or SheerID.
- NHS discountBalsam Hill offers NHS and Blue Light discounts, with offers such as £50 off or 10% off.
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About Balsam Hill
Trees and trimmings
Trees come in many styles, sizes and lighting options, from Scandinavian Spruce and Noble Fir to Alpine Balsam Fir and European Silver Fir. Much of the realism comes from True Needle foliage, which is moulded from casts of real branches. Matching wreaths and garlands, artisan-made baubles and other décor let you dress a room in one style.
Built to last
Each tree carries a 3-year warranty covering the lights, frame, foliage, hinges and stand. Trees are designed for easy assembly and storage between seasons. For a lower-impact choice, reNEW trees contain 30% plastic from recycled or plant-based sources. Balsam Hill is also trialling tree recycling and refurbishment.
Ordering a tree
- Free UK delivery applies to qualifying orders, and trees are packed carefully for the journey.
- Items that are unused and still in their original packaging can be returned within 30 days.
- Payment is by Visa, Mastercard, American Express or PayPal.
- Students can get a discount via UNiDAYS, Student Beans or SheerID. NHS and Blue Light cardholders have their own discounts.
- Customer service answers calls and emails Monday to Friday, 9am to 5pm UK time.
Current Balsam Hill products and offers are listed on Shopperazzi, with delivery details alongside.
Sustainability at Balsam Hill
<p>reNEW collection uses 30% recycled or plant-based plastic. Trees designed for circular economy and long-term reuse.</p>
Balsam Hill quick facts
| Delivery | <p>Free UK delivery available on qualifying orders. Trees carefully packaged for safe arrival.</p> |
|---|---|
| Returns | <p>Returns accepted within 30 days for unused items in original packaging.</p> |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2006 |
| Headquarters | United Kingdom |
| Parent company | Balsam Brands |
| Stores | Online only |
Balsam Hill contact
- Website
- balsamhill.co.uk
- Phone
- 0808 501 3434
- Hours
- Mon-Fri 9:00 am - 5:00 pm (London time), closed weekends
Balsam Hill FAQs
What does the Balsam Hill warranty cover?
Trees come with a 3-year warranty on the lights, frame, foliage, hinges and stand, so the main working parts are protected.
Can I return an artificial tree to Balsam Hill?
Yes, within 30 days, as long as it is unused and still in its original packaging.
Does Balsam Hill have a student discount?
Yes. Students can verify through UNiDAYS, Student Beans or SheerID, and there are separate discounts for NHS and Blue Light cardholders.
Which Balsam Hill trees use recycled plastic?
The reNEW collection does. Its trees contain 30% plastic from recycled or plant-based sources and are designed for long-term reuse.
