Autodoc
Autodoc is the UK arm of AUTODOC SE, a German online car parts retailer founded in 2008. The UK business followed in 2010. It sells replacement parts and accessories for a long list of makes and models. Orders ship from central European warehouses, and the shop suits DIY drivers as well as professional mechanics.
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More ways to save at Autodoc
- Student discountThere is conflicting information regarding student discounts. Some sources suggest Autodoc offers student discounts, with mentions of availability via Student Beans. Customers are advised to check the latest offers directly on their website or through student discount platforms.
- NHS discountAutodoc offers a 5% discount for NHS & Blue Light cardholders.
- Military discountWhile there's no dedicated military discount scheme, a regular code (BOBERG) can provide military members with 25% off. Occasional military member deals are also offered during specific periods.
- Join Autodoc Club & Bonus ProgrammeAutodoc Club helps track vehicle costs, manage maintenance, access how-to videos, exclusive discounts, and early sales access. The Bonus Programme earns points on selected items, redeemable for up to 10% off future purchases, valid for 60 days.
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About Autodoc
Finding the right part
Search by your car's make, model and year, or enter a part number if you already have one. Engine parts include timing belts, spark plugs and oil filters, and the braking section covers calipers, discs and pads. For suspension and steering there are tie rod ends, control arms and shock absorbers. Electrical parts, lighting, bodywork and accessories complete the catalogue.
How long it takes, and sending parts back
Parcels leave Autodoc's European warehouses and take four to seven working days to reach the UK. Order early if the car is off the road. The standard return window is 14 days, and the Safe Order option extends it to 200 days. Payment is by Visa, Mastercard or PayPal. There are no shops, so everything runs through the website.
Loyalty schemes and support
Two schemes reward regular buyers. The Autodoc Bonus Programme gives cash-back credit on eligible orders. The free Autodoc Club adds bonus points and how-to videos for jobs you do yourself. A UK customer service team answers six days a week, Monday to Saturday.
Autodoc quick facts
| Delivery | <p>UK delivery 4-7 working days from European warehouses.</p> |
|---|---|
| Returns | <p>14 days standard, extendable to 200 days with Safe Order option.</p> |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Autodoc Club & Bonus Programme |
| Founded | 2008 |
| Headquarters | Berlin, Germany (UK operations) |
| Parent company | AUTODOC SE |
| Stores | Online only |
Autodoc contact
- Website
- autodoc.co.uk
- Phone
- 01603780940
- info@autodoc.co.uk
- Hours
- Monday to Friday, from 7:00 AM to 8:00 PM. Saturday, from 7:00 AM to 4:00 PM. Customer service is not available on Sundays and bank holidays.
Autodoc FAQs
How long can I take to return an Autodoc part?
The usual limit is 14 days. If you choose the Safe Order option, the return window stretches to 200 days.
Is Autodoc a British company?
Autodoc UK was set up in 2010 within AUTODOC SE, a group founded in Germany in 2008 and based in Berlin. Orders come from its European warehouses.
Can I visit an Autodoc shop?
No. Autodoc sells online only, so parts are ordered through the website and delivered, with UK customer service available six days a week.
What does the Autodoc Club cost?
Nothing. The Autodoc Club is a free loyalty scheme that gives members bonus points and access to how-to repair videos.
