
Arctic Fox
Arctic Fox, an American brand dating from 2013, sells vegan hair dye in vivid fashion shades and more natural everyday tones. It trades direct from its own website, which shows UK visitors prices in pounds. Parcels come from the brand's Californian fulfilment centre in Cerritos, so British buyers face international delivery times, with duties and taxes calculated at checkout.
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About Arctic Fox
Colours and care
The AF Vivids line covers strong shades from reds and pinks to blues, greens and purples, plus yellows and oranges. Naturals AF offers softer tones and neutrals for an everyday look. Limited collections appear now and then, such as the Arcane drop and a Pride collection. The brand says its dyes contain no ammonia, peroxide or PPD and are designed for home use.
Aftercare and tools are sold alongside: shampoo, conditioner, other hair care and reusable dyeing gloves. There is also a Fox Fam Rewards programme and a shopping app. The brand says it passes 15% of net profits to causes supporting communities and animal welfare.
Shipping to the UK
Orders are processed within three business days. Express shipping then takes three to four business days and standard five to twelve, with the cost depending on destination and the method chosen. Duties and taxes are added at checkout, so the total is shown before payment. Some items are restricted to the contiguous US: OG Hair Perfume, hair bleach, nail polish and the Pool Party Foaming Hair Mask.
Returns
Returns are limited to products that are unopened and unused, sent back within 15 days of delivery. Email [email protected] first for instructions. Refunds include the item price and taxes, less what the brand paid for shipping. They are processed within ten business days of the return arriving. Anything bought through another stockist has to be returned to that stockist.
Arctic Fox quick facts
| Delivery | UK and international: processed within 3 business days, then express 3–4 or standard 5–12 business days; rate by destination and method, with duties and taxes shown at checkout. Ships from Cerritos, California. Hair bleach, nail polish, Pool Party Foaming Hair Mask and OG Hair Perfume ship to the contiguous US only. US: standard $7, expedited $15, free over $45. |
|---|---|
| Returns | Unopened, unused products within 15 days of the delivery date; email [email protected] for instructions. Refund covers item value and taxes minus the actual shipping cost incurred; processed within 10 business days of receipt. Items bought from other retailers go back to that retailer. |
| International shipping | Yes |
| Loyalty scheme | Fox Fam Rewards |
| Founded | 2013 |
Arctic Fox contact
- Website
- arcticfoxhaircolor.com
Arctic Fox FAQs
How long does an Arctic Fox order take to reach the UK?
Allow up to three business days for processing. After dispatch, express shipping takes three to four business days and standard shipping five to twelve.
Will I pay import charges on an Arctic Fox order?
Duties and taxes for UK orders are calculated at checkout along with the shipping rate, so the total is clear before payment.
Can I return an Arctic Fox dye I have opened?
No. Only unopened, unused products qualify, and they must be returned within 15 days of delivery after emailing [email protected] for instructions.
What if my Arctic Fox parcel arrives damaged?
If Route package protection was added to the order, claims for damaged or missing items must be made within five days of delivery. Several photos of the box and its contents are needed.
Does Arctic Fox have a rewards scheme?
Yes. Fox Fam Rewards is the brand's loyalty programme, and Arctic Fox also has its own shopping app for placing orders.