Aqara
Aqara makes smart home devices, and its UK web shop is run by EasyGates Ltd. The brand belongs to Lumi United Technology of Shenzhen, China. Its products cover hubs, sensors, switches, cameras, smart locks and lighting, all designed to use very little power. They work with Apple Home, Google Home and Amazon Alexa, so they can slot into an existing setup.
Example: Smart Wall Switch H1
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Up to 35% off smart home kits, cameras and sensors
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More ways to save at Aqara
- Student discountAqara may offer student discounts, and students typically need to verify their status using a student ID or email, often directly on the retailer's website. There is no specific provider mentioned.
- NHS discountAqara offers discounts for NHS staff and key workers, which can be accessed via the Blue Light Card.
- Military discountAqara offers discounts for members of the armed forces, which can be accessed via the Blue Light Card (Defence Discount Service).
- Join Aqara Rewards HubEarn Aqara Points through actions like account registration, purchasing products, birthdays, leaving product reviews, and following social media pages. Points can be redeemed for discount coupons.
- Free delivery over £25Top your basket up past £25 and delivery costs nothing.
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About Aqara
Building a system
Most setups start with a hub, such as the G410, G100 or Hub M3. The majority of Aqara sensors run on Zigbee and need a hub, and the Hub M3 can run automations locally. From there, buyers add sensors, including the FP2 presence sensor, and smart switches. Matter support is being rolled out across the range.
Security products include cameras, a doorbell camera that uses mmWave radar and the U200 Lite smart door lock. The lighting range runs from smart bulbs to ceiling lights. Bundles and starter kits group several devices together for a first install.
Ordering in the UK
Orders above £25 ship free within the UK. On weekdays, orders placed before 3pm UK time are dispatched the same day. A 14-day money-back guarantee covers returns. Visa, Mastercard, American Express, PayPal and Apple Pay all work at checkout. Phone support is available for advice before or after buying.
The Aqara Rewards Hub gives points for purchases and reviews. Blue Light Card members, including NHS staff and the armed forces, get a discount.
Sustainability at Aqara
Aqara is committed to providing energy-efficient smart home solutions, with products designed for extremely low energy consumption.
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Aqara quick facts
| Free delivery | On orders over £25 |
|---|---|
| Delivery | Free delivery on orders over £25. Same day dispatch available. |
| Returns | 14-day money back guarantee |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Loyalty scheme | Aqara Rewards Hub |
| Founded | 2009 |
| Headquarters | Shenzhen, China |
| Parent company | Lumi United Technology |
| Stores | 1 |
Aqara contact
- Website
- aqara-shop.co.uk
- Phone
- 01384 414 200
- Hours
- Monday-Friday 9am-5pm
Aqara FAQs
Does Aqara work with Amazon Alexa?
Yes. Aqara devices support Amazon Alexa as well as Apple Home and Google Home, and the brand is adding Matter compatibility across its range.
How quickly does the Aqara UK shop dispatch orders?
Weekday orders placed before 3pm UK time are dispatched the same day. Delivery is free on orders above £25.
Can I return an Aqara product?
Yes, orders from the UK shop come with a 14-day money-back guarantee. The shop's phone support team can help with questions about a purchase.
Who runs the Aqara UK shop?
EasyGates Ltd operates aqara-shop.co.uk for British customers. Aqara itself is owned by Lumi United Technology, which is based in Shenzhen, China.
