Airwallex
Airwallex is a financial platform for businesses that buy, sell or spend across borders. Founded in Melbourne in 2015 and now headquartered in Singapore, it runs its UK operations from London. A single account handles multi-currency balances, company cards, supplier payments and online checkout. It is aimed at growing firms, online sellers and platforms rather than personal banking.
About Airwallex
What a business account includes
The core is a multi-currency account with UK IBANs for receiving and holding funds. International transfers carry no transfer fee, and conversions use interbank exchange rates. Virtual cards are issued instantly, while physical cards go to UK addresses. Expense tools, bill payment and purchase orders help keep company spending under control. Setup happens online, with no branch to visit.
Taking payments
Online sellers can add an Airwallex checkout to their site, use plugins for common e-commerce platforms or send no-code payment links. Billing tools cover invoices and recurring subscriptions. Platforms that want to build their own financial products can use its APIs.
Before you sign up
Airwallex operates under UK financial regulation and uses ClearBank for UK payment rails. Check the fee schedule for your payment types first, as domestic UK payments carry a per-transaction gateway fee. Support is mainly by email, with phone help for urgent problems. Billing disputes go through customer support. Payments to Airwallex are made by bank transfer or direct debit.
Airwallex quick facts
| Delivery | <p>Digital financial platform with instant online setup. Virtual cards issued instantly; physical cards delivered to UK addresses.</p> |
|---|---|
| Returns | <p>Contact customer support for billing disputes or service issues.</p> |
| International shipping | Yes |
| Payment methods | Bank Transfer, Direct Debit |
| Loyalty scheme | Airwallex Rewards Program |
| Founded | 2015 |
| Headquarters | Singapore (with UK operations in London) |
| Parent company | Airwallex Pty Ltd |
| Stores | Online only |
Airwallex contact
- Website
- airwallex.com
- Phone
- +1 855 932 3331
- Hours
- For US customers, support is available 8:00-18:00 PDT/PST. Airwallex primarily operates through email-based support, with limited phone support for urgent issues. Please check their website for regional contact details.
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Airwallex FAQs
Who is Airwallex designed for?
Businesses rather than individuals: growing companies, online sellers, platforms and marketplaces that pay, spend or get paid in more than one currency.
How quickly can I get a company card?
Virtual cards are issued instantly once the account is set up. Physical cards are posted to UK addresses.
Can Airwallex take payments on my online shop?
Yes. It offers a website checkout, plugins for e-commerce platforms and no-code payment links, plus invoicing and subscription billing.
How do I get help with an Airwallex account?
Support is mainly by email, with phone support for urgent issues. Billing disputes and service problems also go through customer support.
