Air Serbia
Air Serbia is Serbia's national carrier, flying from its Belgrade base to Europe, the Mediterranean, Asia and North America. Its story starts with Aeroput in 1927, and the current name arrived in 2013. London features on the route map, linking UK travellers with Belgrade and the network beyond it. The airline is owned by the Government of Serbia.
About Air Serbia
Booking a seat
Fares come in several types, and they differ in what is included. Depending on the ticket, checked baggage, seat selection and meals may or may not be part of it. Business Class sits above Economy, with more comfort and better dining. Routes include New York, Paris and Rome as well as London. Once payment goes through, the ticket arrives by email.
Changes and refunds
There is no single refund policy. What you can change or cancel depends on the fare rules attached to your ticket, so read them before paying rather than after. If plans are uncertain, compare the conditions on different fares before choosing.
At the airport
Check in online and keep a boarding pass on your phone through the app, or collect one at a kiosk or counter. The contact centre handles queries every day by phone and email. Air Serbia accepts Visa, Mastercard, American Express, Diners Club, Maestro and PayPal. Group fares for students are also available.
Air Serbia quick facts
| Delivery | Flight tickets are delivered electronically via email upon successful booking. Boarding passes can be obtained through online check-in, mobile apps, or at airport kiosks/counters. |
|---|---|
| Returns | Flight change and cancellation policies are subject to the fare rules of the purchased ticket. Passengers should review the specific terms and conditions associated with their booking for details on modifications, refunds, or cancellations. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, Diners Club, Maestro, PayPal |
| Loyalty scheme | Etihad Guest (to be replaced by a new Air Serbia program in March 2026) |
| Founded | 1927 |
| Headquarters | Belgrade, Serbia |
| Parent company | Government of Serbia |
| Stores | Several offices globally, including Belgrade and N |
Air Serbia contact
- Website
- airserbia.com
- Hours
- Every day from 06:00 to 23:00, and on Sundays from 06:00 to 02:00.
Follow Air Serbia
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Air Serbia FAQs
Does Air Serbia fly from London?
London is one of the cities on its network, alongside New York, Paris and Rome. Check airserbia.com for current routes and schedules from the UK.
How do I get my ticket and boarding pass?
The e-ticket arrives by email after booking. Boarding passes come through online check-in, the mobile app, or kiosks and counters at the airport.
Can I cancel or change an Air Serbia booking?
It depends on the fare you bought. Each ticket carries its own rules on changes, cancellations and refunds, so review them before you pay.
Which payment cards does Air Serbia take?
Visa, Mastercard, American Express, Diners Club and Maestro are all accepted, and PayPal is offered at checkout too.