Agent Provocateur
Agent Provocateur is a London lingerie house, founded in 1994, known for glamorous and daring designs. Its online store sells bras, briefs, suspenders, corsetry and nightwear in silk and lace, plus swimwear, hosiery and beauty products. The brand has boutiques around the UK, and the website delivers across the UK, Europe, the USA and further afield.
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About Agent Provocateur
The collections
Lingerie is the heart of the brand, with bras, briefs and suspenders made in fine silks and laces. Corsetry is cut to shape and define the figure, and nightwear is designed for lounging in luxury. Swimwear brings bold cuts and premium fabrics to the pool. Hosiery, beauty products and playful accessories finish the range. Size guides on the site help with fit.
Delivery and returns
UK orders go by standard or express delivery, always in discreet packaging. Returns are accepted for 28 days from receipt, as long as the item is in its original condition with tags attached. Hosiery and beauty products can't be returned, for hygiene reasons. Visa, Mastercard, American Express and PayPal are all accepted.
Good to know
Gift cards can be bought online or in the boutiques. Agent Provocateur doesn't run a student discount. Customer service is reached through the Talk to an Agent service or by email. The brand says it sources materials responsibly and uses ethical manufacturing to reduce its environmental impact.
Sustainability at Agent Provocateur
Agent Provocateur is committed to sustainable practices, including responsible sourcing of materials and ethical manufacturing processes to reduce environmental impact.
Agent Provocateur quick facts
| Delivery | Standard UK delivery is available with options for express shipping. Orders are dispatched in discreet packaging to ensure privacy. |
|---|---|
| Returns | Items can be returned within 28 days of receipt, provided they are in original condition with all tags attached. Certain items, such as hosiery and beauty products, are non-returnable due to hygiene reasons. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Founded | 1994 |
| Headquarters | London, United Kingdom |
| Parent company | Four Holdings |
| Stores | Multiple boutiques across the UK |
Agent Provocateur contact
- Website
- agentprovocateur.com
- Phone
- +44 20 7923 5200
- [email protected]
- Hours
- Monday to Friday, 9:00 AM to 5:30 PM GMT
Agent Provocateur FAQs
Is Agent Provocateur packaging discreet?
Yes. Orders are sent in discreet packaging, on both standard and express UK delivery.
Which Agent Provocateur items can't be sent back?
Hosiery and beauty products cannot be returned for hygiene reasons. Other pieces can go back within 28 days of receipt if they are in their original condition with tags on.
Does Agent Provocateur ship outside the UK?
Yes. Delivery options cover the UK, Europe, the USA and the rest of the world.
How do I contact Agent Provocateur customer service?
Help is available through the Talk to an Agent service on the website or by email, and size guides cover fit questions.