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Adam and Eve

Adam and Eve

Adam and Eve, owned by PHE, Inc. in North Carolina, sells intimate and adult wellness products online and ships them to the UK. Its range covers lingerie, lubricants, condoms, massage candles, bath products and games for couples. UK visitors pay in pounds, and every parcel arrives unbranded, showing only the delivery and return addresses.

About Adam and Eve

What's on the shelves

Lingerie for women and men runs from corsets and chemises to bridal pieces, matching sets and plus-size styles. Robes, gowns, sleepwear and loungewear sit alongside. Lubricants are offered in silicone, water-based, organic and hybrid formulas, next to a selection of condoms. Couples' games and books, massage candles, gift kits, bath products and body care make up the rest. Some lines are Adam and Eve's own label, sold next to other brands. Educational guides are published on the site too, and Dr Jenni Skyler, a licensed marriage and family therapist, acts as resident expert.

Delivery to the UK

Parcels leave the United States with DHL. Express takes 2 to 4 business days, while Standard and Priority take between 3 and 10. Prices for each service appear at checkout. Import duties and taxes are prepaid only with Priority; choose Standard or Express and charges may be due when the parcel lands.

Returns and warranty

Most products have a 90-day returns window, and you can choose a refund or a replacement unless the listing says otherwise. Sending items back to North Carolina is at your expense, and the original delivery charge is not refunded. Money is returned to the card or account you paid with, and processing can take 3 to 4 weeks. Replacement warranties run five years on own-label goods and up to two years on other brands.

Adam and Eve quick facts

DeliveryUK and other international orders ship from the US by DHL: Standard or Priority 3-10 business days, Express 2-4; rates shown at checkout. Only DHL Priority includes duties and taxes; on Standard and Express they may be due on delivery. UK visitors see prices and pay in GBP. US: orders before 4:15pm ET ship the same day in most cases; USPS standard 5-8 business days (eastern US) or 10-14 (western US, Alaska, Hawaii); expedited and UPS options. Plain, unbranded packaging.
ReturnsReturn most items within 90 days of purchase for a refund or replacement, unless the product description says otherwise. The buyer pays return postage to Hillsborough, North Carolina, and original shipping is not refunded. Refunds go to the original payment method; allow 3-4 weeks for processing. Own-label products: 5-year replacement warranty; other brands: up to 2 years.
International shippingYes
HeadquartersHillsborough, North Carolina
Parent companyPHE, Inc.

Adam and Eve contact

Hours
24/7 by live chat and email

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Adam and Eve FAQs

Will I pay import charges on a UK order?

Possibly. Only DHL Priority includes duties and taxes up front. With Standard or Express, charges can be due when the parcel arrives, so weigh up the options at checkout.

Is postage refunded if I send something back?

No. The buyer pays the cost of returning items to North Carolina, and the original delivery charge is not refunded either. The refund itself goes back to the payment method used.

What does Adam and Eve sell?

Lingerie and sleepwear for women and men, lubricants and condoms, massage candles, gift kits, and bath and body care. Couples' games and books and an own-label range complete it.

Are there Adam and Eve shops in the UK?

The brand's franchised stores are in the United States. UK shoppers order online, and parcels come from the US by DHL.