123 Flowers
From a base in Halifax, 123 Flowers has sent bouquets around the UK since 2012. Delivery is free on every order, and next-day delivery is possible when you order by 10pm. Bouquets cover birthdays, anniversaries, thank-yous, sympathy and seasonal events, with plants and add-on gifts as alternatives. It suits anyone sending flowers to someone they cannot visit.
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More ways to save at 123 Flowers
- Student discountThey offer student discounts via Student Beans.
- NHS discountThey offer discounts through the Blue Light Card scheme.
- Military discountMilitary/armed forces personnel are eligible for discounts through the Blue Light Card scheme.
- Join 123 & Me LoyaltyCustomers can earn points with every interaction and redeem them for discounts. Upon signing up, customers receive 500 points on their first order. Additional points can be earned by adding add-ons to an order (100 points), with each subscription delivery (200 points), or by inviting a friend (1000 points after their first order). Points can be exchanged for vouchers and money off, and are automatically applied as credit to the account upon making a purchase.
- Free delivery
- Gift cardsAvailable if you're buying for someone else.
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About 123 Flowers
Choosing a bouquet
Arrangements are grouped by occasion, so finding something for a birthday or a message of sympathy is quick. Roses, lilies and gerberas appear often, alongside whatever is in season. Potted plants make a longer-lasting gift, and small extras can be added to the order. Skilled florists arrange each bouquet.
Delivery and freshness
Every UK order ships free. Order by 10pm for next-day delivery, and expect the courier between 8am and 7:30pm, with tracking on the day. The flowers are guaranteed fresh. If you are not completely happy, contact customer service within 7 days of delivery to ask for a replacement or a refund.
Paying and saving
Checkout takes Visa, Mastercard, American Express and PayPal. Students can get a discount through Student Beans, and NHS and military staff through the Blue Light Card. The 123 & Me Loyalty scheme gives points to redeem on later orders. Gift cards are available, and the phone and email team works weekdays, 9am to 5pm.
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123 Flowers quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | <p>Free UK delivery on all orders. Next-day delivery available when ordered by 10pm. Deliveries take place between 8am and 7:30pm with tracking provided on the day of delivery.</p> |
| Returns | <p>If you are not completely satisfied with your flowers, contact customer service within 7 days of delivery for a replacement or refund.</p> |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | 123 & Me Loyalty |
| Founded | 2012 |
| Headquarters | United Kingdom |
| Parent company | Prestige Gifts Limited |
| Stores | Online only |
123 Flowers contact
- Website
- 123-flowers.co.uk
- Phone
- 0800 023 8980
- Hours
- Mon-Fri 9am-5pm
123 Flowers FAQs
What time will the flowers be delivered?
Deliveries take place between 8am and 7:30pm, and tracking is provided on the day so you can follow the order.
What if the bouquet is not right?
Contact customer service within 7 days of delivery. 123 Flowers will arrange a replacement or a refund if you are not completely satisfied.
Are there student or NHS discounts?
Yes. Students can claim a discount through Student Beans, while NHS and military staff can use the Blue Light Card.
Who is behind 123 Flowers?
It is an online-only florist based in Halifax, part of Prestige Gifts Limited, and has traded since 2012.
