1-800 CONTACTS
1-800 CONTACTS is an American contact lens retailer based in Draper, Utah. Founded in 1995, it is now part of SeekWell. It sells prescription lenses from the major manufacturers through its website and app. Because it is a US business, UK shoppers should confirm delivery to a British address, and its cost, before placing an order.
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More ways to save at 1-800 CONTACTS
- Student discount1-800 CONTACTS offers a student discount, including 25% off the first order and 10% off subsequent orders. Students can verify their status for 20% off their initial purchase. Discounts are also available via UNiDAYS (10%) and the brand is mentioned on Student Beans.
- Join Subscription Service5% savings on lens orders, free shipping on every delivery, flexible scheduling - delay, skip, or cancel anytime.
- Free delivery
- Price match1-800 CONTACTS will match a lower price elsewhere.
- Gift cardsAvailable if you're buying for someone else.
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About 1-800 CONTACTS
Lenses stocked
The range covers daily disposables, two-weekly and monthly lenses, plus toric lenses for astigmatism and multifocals for presbyopia. Brands include Acuvue, Biofinity and Dailies. You need a valid prescription, and the app helps you manage prescriptions and reorders.
Shipping and support
Standard shipping is free and quoted at five to seven business days. Faster two-to-three-day and overnight options cost extra. A subscription sends lenses on a schedule you set, with free shipping on each delivery, and it can be changed or cancelled. These are the brand's standard timings, so check what applies to a UK address at checkout. Customer service works 24 hours a day by phone or text.
Returns, payment and extras
Unopened boxes can be returned for store credit at any time, including when your prescription changes. Torn lenses are replaced free. Visa, Mastercard, American Express and PayPal are accepted, as are FSA and HSA health accounts used in the US. The shop also has a price-match policy, sells gift cards and runs a student scheme verified through UNiDAYS or Student Beans.
Sustainability at 1-800 CONTACTS
Specific sustainability initiatives or eco-friendly practices are not detailed on their website or in publicly available information.
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1-800 CONTACTS quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free standard shipping (5-7 business days). 2-3 day and overnight options available at extra cost. Subscription service includes free shipping on every delivery. |
| Returns | Return unopened boxes for store credit anytime. Free torn lens replacement. Prescription change? Return unopened boxes for credit toward new prescription. |
| International shipping | Yes |
| Price match | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, FSA/HSA |
| Gift cards | Yes |
| Loyalty scheme | Subscription Service |
| Founded | 1995 |
| Headquarters | USA |
| Parent company | SeekWell |
| Stores | Online only |
1-800 CONTACTS contact
- Website
- 1800contacts.com
- Phone
- 1-800-266-8228
- Hours
- Via phone, email, and live chat on website
1-800 CONTACTS FAQs
Where is 1-800 CONTACTS based?
In Draper, Utah, in the United States. The company was founded in 1995 and is now part of SeekWell.
What happens if a lens tears?
1-800 CONTACTS offers free replacement of torn lenses as part of its returns terms.
Which lens types can I order?
Daily, two-weekly and monthly lenses are stocked, along with toric lenses for astigmatism and multifocals for presbyopia, from brands such as Acuvue and Biofinity.
Does 1-800 CONTACTS match prices?
Yes, a price-match policy is in place. Read its conditions on the website before relying on it for an order.
Can students get a discount at 1-800 CONTACTS?
Yes. Students can verify their status through UNiDAYS or Student Beans to use the student discount scheme.
