State Line Tack

State Line Tack is an online horse tack and equine supply retailer based in Hazleton, Pennsylvania. It opened in 1980 as one outlet in a converted two-story barn in Plaistow, New Hampshire, right on the New Hampshire and Massachusetts state line, and it now operates as a division of TABcom, LLC.

What State Line Tack sells

• English, Western and Australian saddles, bridles, headstalls, bits, girths, cinches and saddle pads
• Turnout and stable blankets, fly sheets, fly masks and fly boots
• Grooming tools, clippers, hoof care, horse supplements and wormers
• Riding apparel and breeches, paddock and tall boots, helmets and safety vests
• Stable, trailering and electric fencing supplies, plus a smaller range for dogs, cats, poultry and livestock

Brands on the site include Tough-1, Kensington, TuffRider, Smartequine, Horseware and Gatsby. The store also runs an Auto Ship program and a Saddle Test Ride program.

Delivery and returns

Orders ship only to US addresses, including Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands, PO boxes and APO/FPO addresses, which go by USPS Priority Mail. Shipping is priced by weight and method at checkout, from Economy (7 to 10 business days) and Ground (2 to 6 business days) up to 3-day, 2-day and Next Day Air. Orders placed after 2 pm Eastern ship the next business day. Items labeled for free Economy shipping qualify only within the contiguous 48 states, oversized items carry an extra charge, and Alaska and Hawaii orders add a $29.95 fee.

Returns are accepted within 30 days of receipt for new, unused items in the original box. Shoppers must phone for a Return Authorization number first or face a 10% fee, saddles carry a 10% restocking fee, and dirty items or items with animal hair can be charged 20%. Return shipping is refunded only when State Line Tack made the error, damage must be reported within 10 days, and pharmacy items, vaccines, bits, dewormers, food and personalized goods cannot be returned.

Rewards and extras

Members of the State Line Tack Rewards program earn 2% back on product purchases, with bonus rewards on selected brands, according to the store's homepage. Gift certificates are sold on the site, and the company runs a Ride it Forward sponsorship program for horse shows.