PlushBeds

PlushBeds is a mattress manufacturer based in Camarillo, California, founded in 2008 by Michael Hughes, who remains its CEO. His letter on the company website says the business has stayed family-owned with no outside investors. Mattresses are made to order in its California factory and sold online direct to shoppers across the contiguous United States.

What PlushBeds sells

• Organic latex mattresses such as Botanical Bliss, the Luxury Bliss hybrid latex mattress and the Signature Bliss pillowtop
• Latex mattress toppers, pillows, organic sheet sets and mattress protectors
• Sofa bed, RV and kids' mattresses, plus split and custom sizes arranged through customer service

PlushBeds says it uses GOLS-certified organic latex and GOTS-certified organic cotton, and its site also carries pages on GreenGuard Gold and CertiPUR certification. Bedroom models are built from removable latex layers, so the top comfort layer can be swapped for a softer or firmer one.

Delivery and returns

Shipping is free on every order to the contiguous United States, with no minimum spend; Alaska, Hawaii, U.S. territories and addresses abroad need a quote by phone. Mattresses leave the factory 7 to 9 business days after ordering, and custom or split sizes can take another 7 business days. Bedroom mattress orders of $2,000 or more can add White Glove delivery, with in-room setup and packaging removal, for $199.

Bedroom mattresses come with a 365-night sleep trial. Owners are asked to sleep on the mattress for at least 30 nights; an earlier return costs a $99 fee, and later returns get a full refund within 72 hours of the mattress arriving back. The mattress must be unboxed within 30 days of delivery, and one trial is allowed per household per year. Sofa bed, RV and kids' mattresses have a 100-night guarantee, custom orders are excluded, and the one-time comfort-layer exchange needs a $99 deposit that is refunded when the original layer is returned.