Meraki

Meraki is a home espresso company whose online store lists a business address in Kwun Tong, Hong Kong. Its about page says the brand started out in Shenzhen, China, keeps offices in Hong Kong and the US among other locations, and has shipped more than 10,000 machines worldwide. The range centers on one product, the Meraki Espresso Machine, supported by accessories and coffee.

What Meraki sells

• The Meraki Espresso Machine, which combines a burr grinder co-developed with TIMEMORE, dual boilers, a rotary pump and built-in scales
• Barista tools such as a calibrated tamper, WDT tool, dosing funnel, 58mm bottomless portafilter, puck screens and a 400 ml milk pitcher
• Espresso beans from partner roasters, including Five Elephant, Roeststaette and Dark Horse
• The Espresso Upgrader Kit and spare parts such as portafilter baskets and a bean hopper

Meraki says the machine brews at a steady 9 bar, that its scales read to within 0.2 g, and that the design won an iF Gold Design Award in 2025. Each machine comes with a 2-year warranty.

Delivery and returns

US orders over $200 ship free; below that, shipping is calculated at checkout. Meraki quotes processing within 3 business days, Monday to Friday, and 3 to 7 business days for delivery from its nearest regional warehouse. It cannot deliver to PO boxes, and items stocked in different warehouses can arrive separately with their own tracking numbers.

The 30-day home trial starts on the delivery date, and a return must be requested within 30 calendar days by emailing [email protected]. The machine has to come back clean, in working order, with every accessory and in its original packaging, and a $100 return shipping fee is deducted from US refunds. Refunds are processed 5 to 10 business days after inspection, and dead-on-arrival machines are repaired or replaced at no extra cost.

Ways to save at Meraki

Each Meraki machine currently ships with the $210 Espresso Upgrader Kit included at no extra cost (checked October 2026).