Megawheels

Megawheels is an electric scooter brand founded in 2016, according to its own company story, that also builds electric dirt bikes and smart luggage. Its US store at megawheels.com lists Chino, California as its location and ships from warehouses in California and New Jersey, and the brand says it keeps repair offices in the United States and exports to more than 30 countries and regions.

What Megawheels sells

• Folding commuter e-scooters including the S10, M1, M1 Lite, C2, E2 and A1A models
• Higher-powered S2 and E3 scooters, the E3 with front and rear suspension, and the seated 12-inch R1 with a basket
• Electric dirt bikes in the D2 Lite, D2, D2 Pro, D3 and D3 Pro models
• The AOTOS L2 smart electric suitcase, plus spare parts and accessories

Megawheels pitches its D2 dirt bikes at riders aged 8 to 18, with models scaled to age, skill level and budget. Its scooters carry a 12-month warranty, and checkout takes PayPal, credit cards or Klarna.

Delivery and returns

Shipping is free on every order to the contiguous United States; Alaska, Hawaii, Puerto Rico, the Virgin Islands, PO boxes and APO addresses are excluded. Orders are processed in 1 to 2 business days and then spend 2 to 7 business days in transit with FedEx, UPS or USPS. Canceling after dispatch, or a failed delivery to a wrong address, costs $50 to $60, and a refused parcel carries a 10% restocking fee.

Unused items can go back within 30 days of receipt, complete with accessories and original packaging, after emailing [email protected] for a return address or label. The return policy page puts return shipping on the customer for non-defective items and on Megawheels for defective ones, although the site footer advertises 30-day free returns. Refunds are processed 2 to 5 business days after the item arrives, then take up to 48 hours to reach PayPal or 7 to 14 business days to reach a card.